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How to close an unresponsive app in Windows

We've all been there. You're working on an important document or playing your favorite game, and suddenly, the application freezes. The window becomes unresponsive; no matter how much you click or tap, it just sits there. While it's frustrating, there are several methods you can use to close unresponsive applications in Windows. This article will walk you through different techniques to regain control of your system, ensuring you can efficiently handle frozen apps.

Before diving into the solutions, it's helpful to understand why applications freeze. This can happen for various reasons, including excessive memory use, conflicts with other software, or bugs within the application itself. In some cases, a program tries to complete an operation that takes too long, while resource-heavy tasks may overwhelm your system in others. Knowing this can allow you to take preventative measures and approach the issue with a focused mindset.

Using Task Manager

One of the most reliable methods to close an unresponsive app is through Task Manager. Here's how you can do it:

  1. Open Task Manager by pressing Ctrl + Shift + Esc or right-click on the Taskbar and select Task Manager.
  2. You'll see a list of all open applications and processes in the Task Manager window. Find the app that is not responding. It is usually labeled as Not Responding in the Status column.
  3. Once you've located the app, left-click on it to select it. Then, left-click on the End Task button. This will force the program to close.
  4. If prompted, confirm that you wish to close the application. Keep in mind that any unsaved changes in that program may be lost.

Using Alt + F4

This method is a quick keyboard shortcut that can be effective in closing unresponsive apps:

  1. Make sure the frozen app is selected. You can do this by left-clicking on the application window.
  2. Press Alt + F4 on your keyboard. This command usually triggers the close action of the selected window.
  3. If the application responds, you may receive a prompt asking if you'd like to save changes. If the app is still frozen, this method may not work.

Using Command Prompt

For users comfortable with command-line tools, the Command Prompt is an alternative way to close unresponsive applications.

  1. Search for cmd in the Windows search box, right-click on Command Prompt / System, and select Run as administrator.
  2. In the Command Prompt window, type tasklist, and press Enter. This command displays a list of all running processes along with their process IDs (PID).
  3. Locate the unresponsive app in the list. Note its name (e.g., notepad.exe) or PID. Then, type taskkill /IM appname.exe /F (replace "appname.exe" with the actual name) for the app name or taskkill /PID number /F for PID. Press Enter to execute the command.

Restarting Windows Explorer

Sometimes, restarting Windows Explorer can resolve unresponsive apps without closing them. Here's how to do it:

  1. As previously described, launch Task Manager with Ctrl + Shift + Esc.
  2. In the Processes tab, locate Windows Explorer.
  3. Right-click on Windows Explorer and select Restart. This action will refresh your Desktop and Taskbar, which may resolve the unresponsive issue without the need to close all applications.

System Restart

A system restart may be necessary if all else fails and the unresponsive application hangs persistently. While this will close all applications and could result in losing unsaved work, it's sometimes the fastest way to regain control:

  1. If Task Manager is responsive, select Run new task, type shutdown.exe /r /f /t 00, and hit Enter. This command restarts your computer immediately.
  2. If Task Manager is also unresponsive, you can forcibly restart your computer by pressing and holding the power button until it shuts down. Please wait a few seconds, then turn it back on.

Having unresponsive applications can significantly interrupt your workflow or leisure activities, but knowing how to deal with them can minimize frustration. Each method has advantages, from using Task Manager to executing a simple keyboard shortcut.

While the techniques above can quickly resolve issues, it is also worth considering preventative measures such as keeping your software updated, regularly restarting your computer, and monitoring resource use through Task Manager to avoid future situations involving unresponsive apps. By being prepared with these tools, you can tackle unresponsive applications with confidence and efficiency.

How to close a program or scareware running in full-screen kiosk mode

Are you currently facing the urgent need to close a program or scareware in Windows that is running in full-screen kiosk mode? This is a common issue when a scareware web page takes over your entire screen, making it impossible to exit. In this article, I will guide you through the steps to quickly regain control and close the program or scareware.

Dealing with a program or scareware running in full-screen kiosk mode can be challenging. The usual methods of closing programs, like clicking the X button, are ineffective. So, how can you take back control of your screen and close the program or scareware? Let's delve into some practical solutions to this complex issue.

Keyboard Shortcuts: Many full-screen kiosk mode applications offer a way out using keyboard shortcuts. One common shortcut is hitting the Esc key. This key is often set to exit full-screen mode and return the program to a windowed state, allowing you to close it using the usual methods. If the Esc key doesn't do the trick, try another standard keyboard shortcut, Alt + F4, to force close the program. These shortcuts can empower you to regain control of your screen and close the kiosk application.

Task Manager: This is by far the most successful way of closing a program or scareware running in full-screen kiosk mode. To open Task Manager, press Ctrl + Shift + Esc on your keyboard. If that doesn't work, press Ctrl + Alt + Del to bring up the Windows Security screen and select Task Manager.

Task Manager will open in either a compact view of open programs or a complete list. If it opens with the compact view, click the More details button at the bottom. Once Task Manager is open, there are two (2) places you can close a program: Processes and Details.

Remember that if you are trying to close a scareware screen, it is just a web page, and you will need to close the browser displaying it. On the Processes tab, program names are displayed; on the Details tab, the executable (*.exe) name is displayed. For example, Google Chrome is chrome.exe, Microsoft Edge is msedge.exe, and Mozilla Firefox is firefox.exe.

To close a program/browser from the Processes tab,
Task Manager displaying all running Processes
right-click on the program/browser name and select End task. To close a program/browser from the Details tab,
Task Manager displaying the details of all running programs
right-click on the executable name and choose End task. If multiple copies of the same executable are running, right-click on one of them and select End process tree.

If you just closed a browser that displayed scareware, open that same browser. If it tells you that it closed unexpectedly and asks if you want to open the previously opened tabs, select No. This will prevent the scareware from reappearing.

In conclusion, closing a program or scareware in Windows running in full-screen kiosk mode can be challenging, but it's not impossible. Using keyboard shortcuts and Task Manager, you can regain control of your screen and close the full-screen application. Knowing these methods will help you effectively manage full-screen kiosk applications in Windows.

Rescuing off-screen programs in Windows

Have you ever encountered a frustrating situation where a program you need to use is open but off-screen in Windows? Maybe you have tried multiple times to open a program, but it never appears on-screen. It could be that the program opened off-screen, and you just cannot see it. Don't worry; there are several methods to bring an off-screen program back on-screen, or close it and I'll guide you through them step by step.

Rescuing off-screen programs in Windows

Alt + Tab: Press Alt + Tab to cycle through the open windows. Keep the Alt key pressed and tap the Tab key until you see the off-screen program. Once it is highlighted, release the keys, and the program window should come back into view.

Use window management shortcuts: If you highlighted the program window with Alt + Tab but it did not appear back on screen, Windows has built-in shortcuts for window management, which can be useful for bringing an off-screen program back on-screen. Press and hold the Windows logo key Windows logo key + Left or Right arrow to move the selected window to the left or right side of the current monitor, allowing you to regain sight of it.

Adjust screen resolution: Sometimes, adjusting the screen resolution can bring an off-screen program back into view. Right-click on the Desktop, select Display settings, and adjust the resolution to a different setting. After confirming the change, revert back to the original resolution. This may prompt the off-screen program to reposition itself within the visible area.

Close the program: When all else fails, consider closing and reopening the program you cannot see. Yes, you might lose any changes made to any files open in that program, but this might be the only way to regain access to it.

Right-click on the Taskbar and left-click Task Manager. The Task Manager will open with either a compact view of open programs or a full list of them. If it opens with the compact view, just click on the More details button at the bottom.

All open programs are typically listed in the Processes section under Apps.
A list of running processes inside of Task Manager
To close a hidden program, right-click it and select End task. If the program you want to close is not listed under Processes, look under Details.

Now, programs listed in the Details section are by the actual program name, the executable (which has a .exe extension). For example, the actual executable name for Quickbooks Pro is QBW32Pro.exe. Also, look for the program's logo as the icon for the executable to the left of the program name.

You can also check Desktop shortcuts for the actual program name. Right-click on the shortcut you use to launch the program and left-click on Properties. In the Shortcut tab, the Target field shows the path (C:\..) and program name (..\MyApp.exe). Make a note of the actual program name. Once you have identified the program you cannot see on the screen, scroll down the list of running programs under Details until you find it.
A list of running programs inside of Task Manager
Then right-click on it and select End task.

Dealing with off-screen programs in Windows can be frustrating, but with the methods outlined above, you can quickly bring them back on-screen or close them. There's always a way to retrieve those elusive windows, whether using built-in shortcuts or Task Manager. Try these methods the next time you encounter an off-screen program, and you'll return to your productive self in no time.

Optimize your network connection for your Windows computer

Are you having problems with the network connection for your Windows computer? Does your Internet connection seem slow? If so, here are some tips on how to optimize the network connection in your Windows computer.

Optimize your network connection for your Windows computer

In today's world, being connected to the Internet is essential for both personal and professional purposes. However, sometimes, the network connection for your Windows computer can be slow or unstable, which can be frustrating and affect your productivity. In this article, we'll explore some tips to optimize the network connection in your Windows computer.

Reset your network adapter

Overtime, the settings for your network adapter can get corrupted. Resetting the network protocols back to factory default will often restore the speed and stability of your network connection. This works for both wired and wireless adapters.

Now, if you have any unique network settings, like a static IP address or preferred DNS servers, you will need to make note of them. Resetting your network adapter(s) will clear all custom settings and return them to out-of-the-box status.

How to reset your network adapter in Windows 11

How to reset your network adapter in Windows 10

Update the drivers for your network adapters

Outdated or corrupted network drivers can cause network connection problems. You will need to download the latest drivers for your network adapter to update your software. And depending on if your computer is custom-built or pre-built, the manufacturer's website will vary.

If your system is pre-built, you must go to the manufacturer's website and search for drivers for your computer model. If your system is custom-built, you must go to the motherboard manufacturer's website and search for your motherboard model.

You can also update your network drivers from the Device Manager. But remember that these drivers will be generic drivers and not the latest version. To do this, right-click on the Start Windows logo menu, left-click on Device Manager, left-click on the Network adapters category on expand it, right-click on your network adapter, and select Update driver from the context menu that appears.

Disable bandwidth-hogging applications

If you have applications running in the background that use a lot of bandwidth, your network connection may be slow or unstable. To check which applications are using the most bandwidth, open the Task Manager by pressing Ctrl + Shift + Esc (all together simultaneously), select the Performance tab, and left-click on Open Resource Monitor. Under the Network tab, you can see which applications are using the most bandwidth. If you find an application that's using a lot of bandwidth and you don't need it, consider disabling it or uninstalling it.

Check your WiFi signal strength

If you connect to your network via a wireless connection, check the WiFi signal strength throughout your home. You might find out that the signal is weak in the areas where you use the network the most. This is where having a smartphone comes in handy.

By installing a WiFi analyzer on your smartphone, you can walk around your home and map the signal strength thought the different rooms. If you find the signal to be weak in a particular area, you can consider moving your WiFi router to another location or getting a WiFi range extender.

Also, if your router or modem is located near other electronics or appliances, they may be causing interference. Consider moving it to a different location or away from other electronics.

Use a wired connection

If possible, use a wired connection instead of WiFi. A wired connection is generally faster and more stable than WiFi, especially if you're transferring large files or streaming video. To connect your computer to your router or modem using a wired connection, plug an Ethernet cable into the Ethernet port on your computer and the Ethernet port on your router or modem.

Optimize your router or modem

Your router or modem may also need some optimization to improve your network connection. Some tips to optimize your router or modem include:

  • Updating the firmware: Check the manufacturer's website for firmware updates for your router or modem. Updating the firmware can improve performance and fix security vulnerabilities.
  • Changing the channel: If you're experiencing interference from neighboring WiFi networks, changing the channel on your router can help. You can do this in the router's settings.

By following these tips, you can optimize the network connection in your Windows computer and enjoy faster, more stable Internet. Remember to always keep your computer and network equipment up-to-date and secure to avoid network problems.

What is the Ctrl+Alt+Del key combination and how to use it in Windows 10 and Windows 11

In the decades I have been using computers, one combination of keys on the keyboard has been the 'holy grail', the genuinely fool-proof way of regaining control of an unresponsive program or computer, Ctrl+Alt+Del.

What is the Ctrl+Alt+Del key combination and how to use it in Windows 10 and Windows 11

As most of you know, I am a big fan of keyboard shortcuts, especially Windows Logo key shortcuts. But when it comes to personal computers, the single, most powerful combination of keys has to be Ctrl+Alt+Del (Control-Alt-Delete).

The history of Ctrl+Alt+Del, or the "three-finger salute" as it is more commonly known, was created by an engineer at IBM working on the original IBM PC project in the '80s as a way to execute a soft reboot. The keys were selected for their location on the keyboard so that it required both hands to press all three keys at the same time. That way, you could not accidentally reboot your computer.

The Ctrl+Alt+Del key combination is built into every IBM PC clone computer's BIOS (Basic Input/Output System). Even today, the Ctrl+Alt+Del key combination will still reboot an IBM PC when it is started into the BIOS. And in Windows, Ctrl+Alt+Del has a couple of different uses.

The first use of Ctrl+Alt+Del inside Windows 10 and Windows 11 is to bring up the login screen. Typically, only users whose computers are connected to a domain will be required to use the "three-finger salute" to log on. Every day Windows users are only required to press any key to bring up the login screen.

The second use of Ctrl+Alt+Del inside Windows 10 and Windows 11 is the best and probably the most unknown use. When you are logged into Windows and press Ctrl+Alt+Del, it brings up Windows Security in full screen.

The Windows Security screen inside of Windows 10
The Windows Security screen inside of Windows 10

The Windows Security screen inside of Windows 11
The Windows Security screen inside of Windows 11

The Windows Security screen gives you five (5) options, including Lock, Switch user, Sign out, Change a password, and Task Manager. There are three (3) more options in the lower right-hand corner: Internet, Ease of access, and Power. Here is a list of all the functions.

Lock: This button will lock the computer and require the user who is currently signed in to log on again to unlock the computer.

Switch user: This button will allow another user to log on to the computer.

Sign out: This button will sign out the currently logged-in user. Note: If you have an unresponsive program or a program that you cannot close (like junkware), signing out will close all open programs and then log the current user off.

Change a password: As the name implies, it will change the user's password that is currently logged in.

Task Manager: This button will open the Task Manager. Task Manager has several functions, including managing the running tasks and monitoring system resources. Note: You can also forcibly terminate processes or programs that have become unresponsive.

Internet: With this button, you can select the network connection to use for the Internet.

Ease of access (Windows 10) / Accessibility (Windows 11) - This button allows you to turn on and off Narrator, Magnifier, On-Screen Keyboard, High Contrast, Sticky Keys, and Filter Keys.

Power: This button has two (2) options, Shut down or Restart.

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