Every computer technician carries a few USB flash drives with software, scripts, and other files that we use for diagnostics. I have several in my briefcase and even more in my workshop. But their contents are constantly changing. So here is another installment of My Digital Toolbox.

HWiNFO

When it comes to monitoring hardware while running diagnostics or stress tests, nothing comes close to HWiNFO. This versatile tool allows you to know the status of any component inside your computer. The convenience of a portable version that can be run directly from a USB drive adds to its appeal, making it a must-have for your digital toolbox.

HWiNFO

Prime95

Prime95, originally developed to search for Mersenne prime numbers, has been adopted for stress testing CPUs (Central Processing Unit). It uses the CPU's integer and floating-point instructions to feed a consistent workload, testing the CPU's stability. The fact that it's a stand-alone program that doesn't require installation adds to its appeal. Simply download, unzip, and run. It's a great companion to HWiNFO (see above), making it a valuable addition to your digital toolbox.

Prime95

Display Driver Uninstaller

When it comes to graphic cards, having the correct version of drivers is essential, and maintaining them can be a nightmare. Uninstalling the separate components can be frustrating. Luckily, there is the Display Driver Uninstaller (DDU). With this program, you can uninstall all of the components that get installed when you use the manufacturer's installation software package. It is recommended that you run DDU in safe mode and create a Restore Point before running DDU.

Display Driver Uninstaller

Every computer technician has at least one digital toolbox (I personally have over a dozen). Years ago, they used to be a stack of CDs/DVDs, but now they are USB flash and external drives. And the contents are constantly changing. So here is the latest version of My Digital Toolbox.

Rufus

Many companies that develop operating systems will create ISO (International Organization for Standardization) image files of their OS for users to download and install. This worked out excellent a few years ago when most computers came with CD/DVD drives. But now, finding a computer with a CD/DVD drive is challenging. So how do you use an ISO image to install software? One way is to create a bootable USB drive. When creating bootable USB drives, nothing is easier than using Rufus. I have used many bootable drive creators over the years, and Rufus is the easiest way of doing it. Rufus can create bootable USB drives from the installation ISO files for most Windows and Linux versions.

Rufus: Create bootable USB drives the easy way

Paint.NET

Paint.NET was initially meant to be a replacement for the Paint program inside Windows. But it has developed into a full-blown graphics program with features similar to Adobe Photoshop. Features include layers, history, plugins, special effects, and multiple file formats. The latest version of Paint.NET includes a graphics section for fine-tuning the hardware acceleration settings. Paint.NET is available from their website for free or from the Microsoft Store for a fee.

Paint.NET - Free Software for Digital Photo Editing

CrystalDiskInfo

Would you like to know if the drive in your computer was healthy? You sure would, but most software for diagnosing drives will only tell you when they start to fail. With CrystalDiskInfo, you can find out the exact state of your drive(s). CrystalDiskInfo uses the same information as those other analyzers but with more precise results. This way CrystalDiskInfo can predict an imminent drive failure before it happens. It runs on the current versions of Windows and Windows Server.

CrystalDiskInfo - Crystal Dew World

When you repair computers for a living as I do, you often get asked what software I would recommend. I do not mind recommending software I use regularly, so in this installment of My Digitial Toolbox, I want to showcase three (3) utilities that I recommend to my customers.

Allway Sync

I have used Allway Sync for a few years to sync files and folders between my local drive and a NAS. I have set up a few of my customers with Allway Sync with a couple syncing to cloud storage. It has a simple-to-use interface and plenty of folder/file synchronization options.

Allway Sync

Notepad++

When it comes to creating and editing text-based files, Notepad++ is hands down the best utility you can find. From being able to customize the look and feel to adding more functionality with plugins, I like using Notepad++ for its syntax highlighting. For me, Notepad++ is one of the best text-based file editors you can find.

Notepad++

7-Zip

Windows has built-in compressed folder capability, but only for a couple of file types. I use 7-Zip because it can work with over 30 different archiving formats. The best feature of 7-Zip is the context menu that appears when you right-click on a file/folder.

7-Zip

Being a computer technician, I used all sorts of different software during my day. One day I might be removing viruses and malware, the next day, I might be replacing a failed hard drive. So the software I use is always changing, so here is another installment of my digital toolbox.

Windows 10 media (USB and DVD versions)

One of the best things Microsoft did when it comes to Windows 10 is to make the installation media readily available. With the installation media, you can do all sorts of repairs and maintenance to Windows 10.

You can, of course, install or reinstall Windows 10. You can also perform an in-place upgrade from Windows 7, Windows 8.1, or even Windows 10 itself. And since the drives are bootable, you can even use the Windows 10 installation media to repair Windows 10.

Now I have in my digital toolbox several USB and DVD versions of the Windows 10 media. The Windows 10 USB drives have both 32-bit and 64-bit versions on them. I have separate DVDs for 32-bit and 64-bit versions of Windows 10.

Believe it or not, but I have the ISO file of every version of Windows 10 that has been released (32-bit and 64-bit). You never know when they might come in handy.

Since the installation media is bootable, I mainly use it for repairing Windows 10. You can access the same recovery tools on the install media as you have when Windows 10 fails to boot correctly.

Here are a few links to articles that illustrate how you can use the Windows 10 media. I have included a link to the Windows 10 Media Creation Tool too.

How to repair Windows 10 by doing an in-place upgrade

How to get a free Windows 10 upgrade for Windows 7 and Windows 8.1

How to perform a clean Windows 10 installation

The Windows 10 feature you hope you never have to use

Windows 10 Media Creation Tool

Space Sniffer

There are times when I need to see how the space on a drive is allocated. It is one thing to know the size of a folder or file in numbers, but seeing them graphically represented as blocks is quite different. This is where Space Sniffer comes in handy.

Space Sniffer displays the contents of a drive as blocks in a treemap. The larger the block, the larger folder or file. You can quickly find data that is taking up large amounts of space on a drive.

Now the cool thing about Space Sniffer is that it requires no installation. You can run directly from a USB drive. Just insert the USB drive and start it up.

Case in point; I once had a business that all of the workstations were getting low disk space messages. I ran Space Sniffer from a USB drive on a couple of the workstations and quickly found the problem. It turned out that the network anti-virus client was not deleting previous versions of virus definitions as it was supposed to be doing.

I also like to use Space Sniffer to quickly find Outlook databases, as it has a couple of different locations it stores its files. Microsoft Outlook is notorious for creating large files.

See what your drive contains with Space Sniffer

Synchronized browser data

One of handy features of browsers nowadays is the ability to synchronize data (passwords, favorites, extensions, etc.). All of the major browsers have this feature, including Google Chrome, Mozilla Firefox, and Microsoft Edge.

Each browser has a different way of setting up synchronization; Chrome uses a Gmail account, Firefox uses a Firefox account, and Edge uses a Microsoft account.

But no matter what browser you use, you get the same content (passwords, favorites, options, etc.) across all platforms. Be it either Windows Mac, Linux, Android, or iOS. If it is on one device, it is on all devices.

Since I do a lot of research for service calls at my office, I like to save bookmarks in my desktop version of Firefox. Then when I get on-site, I can open those bookmarks in my smartphone version of Firefox.

One of my favorite things is opening a tab on my desktop Firefox from the Firefox in my workshop. That way, I can locate parts for customer's computers in the workshop and then order them in my office.

Any way you look at it, having browser data synchronized between devices is a real asset that should not be overlooked. If you are not syncing your browser data, I recommend you give it a try.

When it comes to repairing computers, every technician has what I call a digital toolbox. It is software that they use for specific tasks, like finding information on hardware or cloning drives. So here is another installment of my digital toolbox.

CPU-Z

When it comes to finding the specifications of your motherboard, processor, etc., you could open your computer case and disassemble the components to get that information. Or you could download and run CPU-Z.

CPU-Z will display all of the information on your CPU (Central Processing Unit), motherboard, memory, and GPU (Graphics Processing Unit). It can even benchmark your existing processor against preloaded reference CPU's.

I recently needed to find out what specific memory a laptop was running. Instead of tearing it down to look at the memory modules, I just ran CPU-Z. If you need to know the specifications of your computer's hardware, CPU-Z is a great way to do it.

Click here for more information on CPU-Z

Samsung Data Migration

Now upgrading your HDD (Hard Disk Drive) to an SSD (Solid State Drive) can be tricky. But if you purchase specific Samsung SSD's, you can utilize their free cloning software, Samsung SSD Data Migration.

I have used this software before, and it does work pretty flawlessly. All you have to do is download and install the Samsung Data Migration software on your computer. The only thing you will need is a drive adapter or docking station to attach the Samsung SSD to your system.

Once you have the Samsung Data Migration software installed, you attach your new Samsung SSD via an adapter or docking station and then start up the Samsung Data Migration software.

Now you have to keep in mind that you want to have a Samsung SSD that is relatively the same size or larger (in gigabytes) than your existing drive (HDD or SSD). That way, you don't have any issues with shrinking any of the partitions. Expanding them is easy, shrinking them can cause problems.

Another thing to keep in mind is if your cloning a 3.5" desktop HDD to a 2.5" Samsung SSD and your computer case does not have a 2.5" mounting bracket, you will need to have a 2.5" to 3.5" adapter bracket.

As I mentioned before, Samsung Data Migration software works with specific Samsung SSD's, so check the user manual first for the list of supported Samsung drives.

Click here for more information on Samsung Data Migration

Acronis True Image WD Edition Software

Now when it comes to free drive cloning software, nobody can beat Western Digital. They offer a stripped-down version of Acronis True Image for use with any Western Digital HDD or Sandisk SSD.

The beautiful thing about this software is that besides drive cloning, it will also backup the entire system, individual partitions, or just folder/files. You have to have a qualifying drive (Western Digital or Sandisk).

Now, this software will clone to either a physically installed drive or one connected via a drive adapter or docking station. It has its boot loader in which it boots to when cloning a drive.

Just remember that when using any drive cloning software, you will need to turn the computer off after the cloning process is finished and change the new cloned drive out for the old existing drive.

Click here for more information on Acronis True Image WD Edition