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The correct ways to shut down your Windows based computer

Updated March 29, 2023

Doing computer repair, I see a lot of different issues. But there is one problem I see over and over again, start-up corruption. This most commonly occurs when the computer is not turned off properly. And laptops appear to be more prone to this issue than desktops. So here's how to properly shut down your Windows-based computer.

Which power button do you use to shut down your computer?

Logic dictates that if you use a button to turn on a device, you should also use it to turn it off (button on / button off). You use a button to turn your TV, audio/video components, and smartphone on and off. But this is only sometimes the case when it comes to your computer. It is always recommended that you allow the operating system to close down all applications and turn the computer off itself.

Using the Start menu / Start screen to shut down Windows

This may seem like a no-brainer, but you would be amazed at how many people don't use this method. It's mainly laptop users who instinctively close the lid or reach for the power button. But if you don't watch how long you hold the power button down, you could perform a hard shutdown. It's simpler and recommended to use the shut down button on the Start menu / Start screen.

Windows Vista

Shut down button location in Windows Vista
Start button > Power button > Shut down

Windows 7

Shut down button location in Windows 7
Start button > Shut down

Windows 8

Sign out button location in Windows 8
1. Start screen > Sign out
Shut down button location in Windows 8
2. Sign in screen > Power button > Shut down

Windows 8.1

Shut down button location in Windows 8.1
Start screen > Power button > Shut down

Or

Power users shut down button location in Windows 8.1
Power users menu (Windows logo key Windows logo + X) > Shut down or sign out > Shut down

Windows 10

Shut down button location in Windows 10
Start button > Power button > Shut down

Or

Power users shut down button location in Windows 10
Power users menu (Windows logo key Windows logo + X) > Shut down or sign out > Shut down

Windows 11

Shut down button location in Windows 11
Start button > Power button > Shut down

Or

Power users shut down button location in Windows 11
Power users menu (Windows logo key Windows logo + X) > Shut down or sign out > Shut down

Using the power button on the computer to shut down Windows

This method is acceptable for turning off your computer, as it performs the same command as the shut down button on the Start menu / Start screen. But you have to check and ensure that the power options inside the operating system are configured to shut down the system when the power button is pressed.

Power button options inside of Windows 8.1
Power button options inside of Windows 8.1 / Windows 10

The power button can be configured to put the system into sleep or hibernate. And if your system loses power while it's asleep, you will get an error when you restart it. This happens quite often with laptops when they are not using the ac adapter and the battery runs out.

Using the power button on the computer to force it to shut down

How do you turn off your computer when it freezes and has no reset button? This is where the Advanced Configuration and Power Interface (ACPI) specification comes into play. This spec has been built into every computer for well over a decade now. It mandates that when the power button is held down for 10 seconds or longer, the system performs a hard shutdown, turning off power to all components. This will most likely cause an error upon restart.

Create great graphics with Paint.NET 4.0

Updated August 29, 2023

Note: This article was based on Paint.NET version 4. Since this article was written, Paint.NET version 5 has been released. Click here to read the newer Paint.NET 5 article.

One of the things I like to do besides repairing computers is creating graphics. Over the years, I have used many different image editing programs, including Photoshop and CorelDraw. But for free graphics programs, you just cannot beat Paint.NET.

Lately, I have been back through some of my older articles and updating the content. Even though I wrote this article a few years ago, Paint.NET is still one of my favorite graphics programs. And it just keeps getting better all of the time.

The user interface inside of Paint.NET 4
The user interface inside of Paint.NET 4

Paint.NET was initially created to replace the Paint program included in Windows but has evolved in to so much more since then. It includes such features as layers, effects, transparency, blending, and best of all, plugins.

With hundreds of plugins available, you can expand on the out-of-the-box graphic capabilities of Paint.NET. Since I have a digital camera that will take photos in RAW format, I found a plugin that opens that type of file. I also use Photoshop and have found a plugin to open those files too.

Paint.NET uses an asynchronous, fully multithreaded rendering engine and supports hardware acceleration via the GPU (Graphics Processing Unit). Selections are anti-aliased, and selected outlines rendered with 'dancing ants' animation, significantly improving the contrast between the sample and image. And the user interface is clean and straightforward to use.

The Settings dialog box inside of Paint.NET 4
The Settings dialog box inside of Paint.NET 4

There are now two (2) versions of the Paint.NET program. The original Windows desktop version and the UWP (Universal Windows Platform). The Windows desktop version is available for download for free from the dotPDN website. The UWP version is available for purchase from the Microsoft Store.

Paint.NET system requirements

  • Windows 10, Windows 8.1, or Windows 7 SP1 with platform update
  • .NET Framework 4.7.2
  • 1 GHz processor (dual-core recommended)
  • 1 GB of RAM

For more information on Paint.NET, follow the links below:

Get Paint 4
What's new in Paint.NET

How to use layered security to protect your computer

Updated June 22, 2023

It seems whenever I tell someone that I repair computers for a living, I almost always get asked the question, "What do you recommend for anti-virus software?". I tell them I use a layered approach to security, not relying on just one program for protection. I'm not particularly eager to use all-in-one security suites. It's not that I don't trust any particular software; I don't like having only one piece of software protecting my computer. Here's how to use layered security to protect your computer.

How to use layered security to protect your computer

Software firewall

Windows has had a good firewall built-in since Windows Vista, and it's turned on by default. It comes pre-installed inside of Windows and is ready to go. There are also some great free and paid firewall products. And you will also find software firewalls included in most security suites, like McAfee or Norton. It's your choice.

Always remember that when you connect to the Internet, do it through a router or hotspot. Never connect a wired network connection directly to the Internet jack on your modem. With a router or hotspot, some form of Network Address Translation (NAT) happens, so you are not directly connected to the Internet.

Anti-virus software

This one is a no-brainer. Microsoft has included a built-in anti-virus program inside of Windows since Windows 8.1 and has worked hard to make it a top-rated program. And if you install a different anti-virus program, Windows Security will detect it and turn its real-time protection off. But you can still have it run periodic scans.

There are plenty of free and paid anti-virus programs on the market, and I have used quite a few different ones over the years. Some internet service providers like Cox Communications even offer free security suite software.

The only thing to remember when picking an anti-virus program is the system's performance you're installing it on. I would not install a full-blown security suite like Norton or McAfee on a laptop.

Anti-malware / anti-adware software

Anti-virus software typically looks for, you guessed it, viruses. I've cleaned out several pieces of malware and adware that anti-virus programs missed because it wasn't a virus. Quite a few anti-malware programs are meant to be run side-by-side with anti-virus software.

When it comes to anti-malware programs, Malwarebytes is the most popular. If you want real-time scanning, you will need a license. If you want to periodically manually scan your computer, the free version will work just fine.

Now with the rise of pop-up bogus security warnings, adware is becoming the biggest threat to consumers. Malwarebytes has a great program called AdwCleaner for finding and removing adware in all popular browsers (Chrome, Edge, Firefox, etc.).

Using anti-virus software together with anti-malware and anti-adware programs creates excellent layered security. As the old saying goes, "Never put all of your eggs in one basket.".

Creating stunning documents, spreadsheets and slide-shows with OpenOffice 4

With the cost of Microsoft Office going up, not to mention the subscription / non-subscription thing, it's nice to know there are alternatives out there. One of the best office alternatives has to be OpenOffice. And it just so happens that the Apache Software Foundation recently released a new version of their free productivity software, OpenOffice 4.

The main screen inside of OpenOffice 4
The main screen inside of OpenOffice 4

For those who are not familiar with it, OpenOffice is a suite of office productivity programs that rivals Microsoft Office. It has everything you could need for creating great-looking documents, spreadsheets, and slideshow presentations. Here's a complete list of all of the programs included in OpenOffice 4.

Program Equivalent to Program type
Writer Microsoft Word Word processor
Calc Microsoft Excel Spreadsheet
Impress Microsoft PowerPoint Multi-media slideshow presentation
Draw Microsoft Paint Graphic design
Base Microsoft Access Database
Math Design Science Mathtype Formula creation

OpenOffice 4 has some significant improvements over previous versions. A new Sidebar contains the most commonly used functions for that program, which can be docked, floating, or completely hidden. There is also much improved compatibly with Microsoft Office documents. The drawing, graphics, and gallery functions have also been enhanced, along with the copy & paste and drag & drop functionality.

The new Sidebar inside of OpenOffice 4 shown docked and floating
The new Sidebar inside of OpenOffice 4 shown docked and floating

OpenOffice does use Java, but it's not required for installation, as it can be added later on. Compatibility with other document formats is pretty impressive, but Star Office is no longer supported. OpenOffice can automatically load/convert and convert/save Microsoft Office (Word, Excel, and PowerPoint) and Design Science Mathtype documents. The only file types that it cannot save to is the Microsoft Office 2007 - 2019 .???x formats.

And since OpenOffice is open-source, there are hundreds of third-party extensions to expand on the functionality of the applications. Add in a copy of GIMP or Paint.NET, and you have a complete and free desktop publishing package.

OpenOffice 4 is available for Windows, Linux, and Mac operating systems. For more information on OpenOffice 4, just follow the links below:

Apache OpenOffice Open Source Project

Download OpenOffice 4

Clean up and optimize your computer for free with CCleaner

Updated August 20, 2023

Do you want to clean up and optimize your computer but don't know where to start? Maybe you want to clean out all of the temporary Internet files for security purposes. Or clean up all of the temporary files from other applications to free up some space on your hard drive. You can do all of this and more for free with CCleaner.

The Custom Clean tab inside of CCleaner
The Custom Clean tab inside of CCleaner

CCleaner from Piriform is a complete system optimization tool for Windows. It cleans out temporary Internet files from most browsers (Edge, Firefox, Chrome, etc.) and cleans out various Windows files (recent documents, temporary files, search autocomplete, etc.). It can also repair multiple areas of the registry.

The Registry Cleaner tab inside of CCleaner
The Registry Cleaner tab inside of CCleaner

CCleaner can also rename, delete, repair, or uninstall programs listed in the Add/Remove Programs section in the Control Panel and the Apps & features section of the Settings app. It can even manage the system restore points. Here's a quote from Piriform's website:

CCleaner is our system optimization, privacy, and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities, such as your Internet history. Additionally it contains a fully featured registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! Cleans the following:

Microsoft Edge
Cache, history, cookies, download history, form history, saved passwords, recently typed URLs.

Firefox
Cache, history, cookies, download history, form history, saved passwords, recently typed URLs.

Google Chrome
Cache, history, cookies, download history, form history, saved passwords, recently typed URLs.

Opera
Temporary files, history, cookies, super cookies, download history.

Safari
Temporary files, history, cookies, super cookies, form history.

Other Supported Browsers
K-Meleon, Rockmelt, Flock, Google Chrome Canary, Chromium, SeaMonkey, Chrome Plus, SRWare Iron, Pale Moon, Phoenix, Netscape Navigator, Avant and Maxthon.

Windows
Recycle Bin, Recent Documents, Temporary files, Log files, Clipboard, DNS Cache, Error Reporting, Memory Dumps, Jump Lists.

Registry Cleaner
Advanced features to remove unused and old entries, including File Extensions, ActiveX Controls, ClassIDs, ProgIDs, Uninstallers, Shared DLLs, Fonts, Help Files, Application Paths, Icons, Invalid Shortcuts and more...

Third-party applications
Removes temp files and recent file lists (MRUs) from many apps including Windows Media Player, eMule, 7-Zip, Microsoft Office, Nero, Adobe Acrobat, WinRAR, WinAce, WinZip and many more...

100% Spyware FREE
This software does NOT contain any Spyware, Adware or Viruses.

CCleaner is available in three editions: Free (no support), Professional / Professional Plus, and CCleaner Cloud (business). For more information on CCleaner, follow the links below:

Speed up your PC with CCleaner

CCleaner Cloud for business

Free computer diagnostics

Repairing a PC can sometimes be expensive, and that is why we offer free basic in-shop diagnostics. Give one of our professional and experienced technicians a call at (602) 795-1111, and let's see what we can do for you.

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Geeks In Phoenix LLC, BBB Business Review

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Here at Geeks in Phoenix, we take pride in providing excellent customer service. We aim to give the highest quality of service  from computer repair, virus removal, and data recovery.

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Repairing a computer can be time-consuming. That is why we base our in-shop service on the time we work on your computer, not the time it takes for your computer to work! From running memory checking software to scanning for viruses, these are processes that can take some time.

Contact us

If you have any questions, please feel free to give us a call at (602) 795-1111  and talk with one of our Geeks. Or you can send us a message from our contact page contact page , and one of our Geeks will get back to you as soon as possible. Or you can stop by and see us. Here are our hours and location.

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