With the recent outbreak of data-encrypting malware, keeping your computer secure is a significant issue. There isn't just one thing you can do to secure your computer, but multiple. So here are a few ways to make sure your computer is as secure as possible.

Operating system security

Is your device up to date?

Keeping your operating system up to date is essential for security. Microsoft does an excellent job of issuing patches and updates for Windows, especially when they discover a new vulnerability.

But if you do not keep your OS up to date with patches and updates, you could be making your computer vulnerable to current or future exploits. If you are still using an OS like Windows 7 or Windows 8.1 that does not have support from Microsoft anymore, you need to upgrade your OS.

If you have turned off Windows Update, turn it back on. And if Windows Update is not working correctly, here is how to fix it.

Troubleshooting Windows Update problems

Anti-virus security

Is your anti-virus up to date?

A good anti-virus program is essential for security. You can get an anti-virus program with all the bells and whistles (firewall, identity protection, custom browser, etc.). Or you can get one with just a virus scanner. Either way, you have to have some form of protection.

Now, Microsoft has an anti-virus program inside Windows (Windows Defender), which works reasonably well. But there are plenty of other anti-virus programs out there, including a security suite your Internet Service Provider (ISP) may provide.

But if you want to know how they all stack up, go over to the independent IT security institute AV-Test. They test all of the most popular anti-virus programs regularly. They cover multiple platforms (Windows, Mac, and Android).

AV-TEST | Antivirus & Security Software & AntiMalware Reviews

I like using a layered approach to my computer security, using different programs that complement each other.

How to use layered security to protect your computer

Web browser security

Is your web browser up to date?

In my book, having a secure web browser is mandatory. Since web browsers have become targets for online exploits, you must know your browser is safe and secure. I like the fact that Google Chrome, Mozilla Firefox and Microsoft Edge check for updates when you start them up.

There is one thing I like to do to my browsers to improve their security, and that is integrate my anti-virus program into them using an extension or add-on. And since ads are also becoming an issue, I suggest using an ad blocker like Adblock Plus. There is a version for almost every browser.

E-mail security

Is your e-mail secure?

E-mail is currently one of the most popular ways to spread malware. You have to be very careful with what e-mail attachments you open. Knowing how to spot a piece of spam e-mail is essential.

How to spot a piece of spam e-mail

I use the anti-spam program Mailwasher to filter out the junk and spam from my e-mail. I also have configured my anti-virus program to monitor Mailwasher for viruses, even though Mailwasher, by default, renders all mail in text format and cannot open attachments.

But when Mailwasher downloads a suspicious attachment, my anti-virus program scans it and flags it as such. I use the Pro version, but Mailwasher has a free version sponsored by advertising.

Eliminate spam from your inbox with MailWasher

Password security

Are your passwords secure?

Reusing passwords is a big security no-no. It's nice to remember your passwords easily, but it can be a nightmare if someone can guess them. That is why you do not want to use the same password repeatedly.

If you are like me, creating a unique password for every different place you log into can be challenging. Luckily, there are password generators that can make it easy to create secure passwords. One of my favorites is the Norton Identity Safe Password Generator.

Norton Identity Safe Password Generator

Using the Norton Identity Safe Password Generator, you can create passwords up to 32 characters long that have mixed case letters, numbers, and punctuation with no similar characteristics.

Now that you have generated a secure password, why not test it out? Gibson Research Corporation (GRC) has a bunch of cool security tools on its website, one of which is Password Haystack.

Password Haystack

Password Haystack is a brute-force password calculator that will tell you how long it will take to guess any password. Go ahead and enter your chosen password and see how long it can take to hack it. You may be surprised at how little time it can take to crack it.

Are you having problems finding Windows drivers for your older hardware? Or have you had an update to Windows recently fail to install and want to install it manually? Then the Microsoft Update Catalog may be just what you need.

Sometimes repairing Windows computers can be hard, especially when it comes to drivers and updates. Usually, using the standard means of obtaining drivers (Device Manager / manufacturer website) and updates (Windows Update) is relatively easy.

But there are times when I cannot find a device driver or an update to Windows fails to install. That is when I go over to the Microsoft Update Catalog and see what I can find.

The Microsoft Update Catalog is a collection of Microsoft drivers, hotfixes and software updates like Windows Update. They are the same files you receive through Windows Update.

Just like Windows Update, there are three (3) types of updates: Important, Recommended, and Optional (drivers). The only difference is that you can choose what version you download.

Searching the catalog is relatively straightforward. For failed updates, I use the Knowledge Base (KB???????) number. For drivers, I use manufacturer/model number or the hardware id from Device Manager.

Finding and installing Windows Updates

Now before downloading updates, make sure that Windows Update is working correctly. Check the Windows Update history and see if all updates are failing to install or if it is just one.

If all updates are failing, take a look at this article, Troubleshooting Windows Update problems. If it is only one particular update that is failing, then I would go ahead and download it then manually install it.

First, you will need the Knowledge Base number from the Windows Update history to use for the search query.

Once you have it, type it into the search field and click on Search.

The second thing you will need to know is what version of Windows you have and if it is 32-bit or 64-bit for the search results.

Some updates are specific to one version of Windows. Some are general, across the board, every version of Windows.

Once you find the update you need, click on the Download button. A separate window will open with the update name and link to it. Just left-click on the link and choose whether you want to open it or save it. Since some of these can be rather large, I like to download them to my computer first, then install them.

Finding and installing Windows device drivers

Usually, the Device Manager inside of Windows works great for finding device drivers. If there is a driver for your version of Windows, it can automatically download and install it.

But what happens when there is not a device driver for your version of Windows? That is when you need to look for one for a previous version of Windows. Let me explain.

For example, you find that Windows 10 doesn't have a driver for your older hardware. You check the manufacturer's website, and they do not have one either. Or worse, they have gone out of business.

For this exercise, I will use a Windows 10 computer and a brand-new RAID controller I have had sitting here for around eight (8) years or so. The box indicates the last operating system that was supported was Microsoft Vista, so it is safe to say that Windows 10 will not have a driver.

Usually, the first thing I do is psychically check the device for any manufacturer name or model number. If I can find a model name or number, I use it as the search query in the Microsoft Update Catalog.

If I cannot find anything on the device that identifies it, I install it a computer and start it up.

I then go into Device Manager and let it try to find a driver. If Device Manager cannot find a driver, I use the hardware id

as a search query in the Microsoft Update Catalog.

Now I know that there are no drivers for Windows 10, so I have to find one for an earlier version of Windows. I will first look for a Windows 8.1 driver, then a Windows 7 driver, then a Windows Vista, and then a Windows XP driver.

As long as it is the right platform (32-bit or 64-bit), I should be able to use it.

Once I find a driver, in this case, it's for Windows XP 64-bit, I download it to a folder on my local drive. Now the downloaded driver file will have a .CAB extension, so before I can use it, I will need to extract the data from it.

Once I get the files/folders extracted, I go into Device Manager and select Update Driver. I then select Browse my computer for driver software. From there, I browse over to and select the folder where I extracted the driver files. I also check the Include subfolders checkbox. I then click on Next,

and Windows 10 installs the driver.

For more information on the Microsoft Update Catalog, follow the links below.

Microsoft Update Catalog
How to download updates that include drivers and hotfixes from the Windows Update Catalog

I don't know about you, but keeping my family safe on their Windows computers is priority number one. Sure, you can install anti-virus software and browser extensions, but what about the kids under 18? Here's how to set up Family Safety using Microsoft accounts.

Years ago, the only way I found to lock down my kid's computers was to add it to a domain and restrict the user permissions. And it did work. However, not everyone has a server/domain controller. So, what does a parent do?

Well, back in Windows 7 and Windows 8.1, Microsoft had a product called Family Safety. It was part of Windows Essentials, which was a separate download. It worked pretty well, but Microsoft dropped support for Windows Essentials, and it is no longer available for download.

So, if you think that Family Safety just faded away, you would be wrong. Microsoft has taken all of the original program features and added them to its Microsoft account interface.

All of the same great features are there. You can still filter what websites your kids can visit and restrict access to certain apps and games. You can also set what time(s) your kids can use their Windows computer. You can even set the appropriate age for the apps and games that can be accessed.

Now, there are some requirements for using Family Safety in Windows that may be a bit disturbing. Everyone, you and your child, need to have a Microsoft account. That, in itself, is no biggie. However, your child will need an email address to create a Microsoft Account.

I don't know many five-year-old kids that have an email address, but if you create and monitor it yourself, you should be all right. You don't have to let them have access to it. They only need the Microsoft account email address and password to log into Windows.

If you are looking for ways to protect your family when they are online, using Microsoft accounts is one option. When used in combination with a Windows computer running in S Mode, you can be assured of the maximum amount of safety.

How to set up Family Safety in Windows using Microsoft accounts

1. Log into your personal Microsoft account. If you don't have one, then you will need to create one.
2. Once you log in, scroll down your account information until you come to the Family section, and then click on View your Family.
3. Under Your family, click on Add a family member.
4. Enter your child's phone number or email address and click on Next. If they don't have one, create one by clicking Create an account. If you do that, then you'll be creating a Microsoft account at the same time. When you have your child's account all setup, you will still need to send them an invite. To protect your child's privacy, Microsoft may charge a small one-time fee to verify your identity.
5. Once they (or you) accept the email invite, then you can start configuring their online settings.

What your child sees and can do when they log into their Microsoft account

• Manage sign-in preferences, just like a standard Microsoft account.
• Edit personal information like gender, State, ZIP Code, and time zone.
• Edit payment information. It only applies to their account, not yours. You can add funds to their Microsoft account through your account. They can also redeem codes and gift cards.
• Edit their Xbox profile if they have an Xbox account. If not, they can create one.
• Edit their Skype profile if they have a Skype account. If not, they can create one.

What you see and can do when you log into your Microsoft account

Windows section

• Screen time: This section is where you set up when your kid is allowed on the PC. There is a list of days, a time limit and the available times. Just click on a day, and you can adjust the hours accordingly. When you activate the time limits, the default time periods are triggered (7:00 AM to 10:00 PM). You can manually add, remove, or modify any of the periods, and you can have multiple periods per day.
• Devices: This is where you can set time limits on all of your child's connected devices.
• Apps and games: Here, you can block inappropriate apps and games. This section applies not only to Windows but also to Xbox. There is a pull-down menu that allows you to select the appropriate age for your child. This section will dictate some pre-configured settings that will enable or disable certain features. You can also view the list of blocked apps and games. If you want, you can also remove any program you feel should not be on the list.

Xbox section

• Screen time: This section is where you set up when your kid is allowed on the Xbox. There is a list of days, a time limit and the available times. Just click on a day, and you can adjust the hours accordingly. When you activate the time limits, the default time periods are triggered (7:00 AM to 10:00 PM). You can manually add, remove, or modify any of the periods, and you can have multiple periods per day.

Edge section

• Web browsing: You can turn on or off the blocking of inappropriate websites. You can create a (white) list of allowed websites and a (black) list of blocked websites. You can also only enable websites on the allowed list. Safe Search is turned on, and InPrivate browsing is turned off by default. Now, all of these web filters require that your child only uses Microsoft Edge. You can turn off the use of Firefox and Chrome under Apps and games.

Mobile section

• Screen time: This section is where you set up when your kid is allowed to play on their smartphone. There is a list of days, a time limit and the available times. Just click on a day, and you can adjust the hours accordingly. When you activate the time limits, the default time periods are triggered (7:00 AM to 10:00 PM). You can manually add, remove, or modify any of the periods, and you can have multiple periods per day.

Spending section

• Spending: This section is where you can add funds or credit cards to your child's Microsoft account for use at the Microsoft and Xbox stores. With credit cards, you can require approval for every purchase. You can also turn on or off receiving an email when your child gets a new app or game.

Settings section

• Account settings: This is where you set your child's age, turn web safety on or off, ask to buy, and weekly email features.

There is also a smartphone app, the Microsoft Family Safety app, that allows you to make changes to your child's Microsoft profile.

Microsoft Family Safety - Google Play

Microsoft Family Safety - iPhone App Store

Even though we primarily work on Windows computers, there are times when we need to access Mac formatted disks. And being able to do that from inside of Windows is essential. That's where MacDrive comes into play.

Now in repairing computers, we are often asked to recover files from old drives and transfer them to external drives. Sometimes they are two (2) different formats; NTFS (Windows) & HFS+ (Mac). And since Mac and Windows computers don't natively read and write to each other's disk format, having MacDrive is a necessity.

With MacDrive, you can read and write to Mac formatted drives inside of Windows. And since MacDrive works so seamlessly with Windows, you might not even notice you are using a Mac formatted drive. The little Apple drive icon kind of gives it away (but you can turn it off).

The Mac drive icon inside of Windows File Explorer

It can also perform various disk management tasks, including formatting and repairing Mac disks. It can also burn Mac formatted CDs and DVDs.

View of a Mac formatted disk inside of Windows 10 Disk Management without MacDrive installed

View of a Mac formatted disk inside of Windows 7 Disk Management with MacDrive installed

MacDrive supports USB, FireWire, Thunderbolt, eSata, SATA, IDE, SCSI, and Fibre Channel drives. It also supports legacy drives like Jaz, MO, and ZIP.

You can mount Mac OS partitions on Boot Camp systems. And you can also go through Time Machine backups. It even works with Mac files without an extension.

You can access all of the MacDrive tools from either the built-in Disk Management Window or inside Windows Explorer. And you can directly access working files straight from your favorite programs.

MacDrive comes in two (2) versions; Standard and Pro. The Standard version is more geared to the everyday user. The Pro version has more advanced features like mounting RAID sets creating Mac ISO files.

MacDrive is compatible with Windows 7, Windows 8, Windows 8.1, Windows 10 (32-bit & 64-bit) and Windows 11. For more information on MacDrive, follow the link below.

MacDrive

Are you getting a low disk space warning in Windows? Or maybe you have been prompted to delete a previous version of Windows to gain some disk space? If so, here's how to quickly free up space on your drive.

We have all been there. You are working along, and all of a sudden, a little dialog box pops out and tells you that you are low on disk space. It used to happen a whole lot more years ago when drives were smaller. But it is scary when it does pop up.

Disk Cleanup

Now one way to quickly free up some disk space is to use the built-in Disk Cleanup utility. If you click on the Low Disk Space warning, it brings up Disk Cleanup with default settings.

The default settings for Disk Cleanup are pretty good and will do the job. But there are more advanced settings that can clean up even more files; you have to know how to get to them. You can also run Disk Cleanup as a Scheduled Task. Check out the links below.

Clean up Windows 7 with Disk Cleanup

Clean up Windows 8.1 with Disk Cleanup

Clean up Windows 10 with Disk Cleanup

Clean up Windows 11 with Disk Cleanup

Manually delete temporary files

If you are looking to delete the temporary files/folders quickly on your computer, here's a down-and-dirty quick way to do it. All you have to do is bring up a Run dialog box.

How to open a Run dialog box

All versions of Windows:
On the keyboard, press the Windows logo key + R

Windows 8, Windows 8.1, Windows 10 and Windows 11:
Right-click on the Windows logo on the Start Menu or press the Windows logo key + X and then select Run

In the Run dialog box that appears, cut and paste or type either:

• %temp%
  (user temp folder)
• %systemroot%\temp
  (system temp folder)

and then select OK. If you get a prompt telling you that you do not currently have permission to access the folder, click on the Continue button. File Explorer will open and display the contents of that folder.

Now highlight one of the files and then press the CTRL + A keys simultaneously to select all of the files/folders. Right-click on them and select Delete. If you get a prompt about permanently deleting the files, left-click on Yes. If you get a prompt telling you that a file is still in use, make sure the Do this for all current items checkbox is selected and then left-click on Skip.

Turn off hibernation

If you still need to free up some space, you can disable hibernation and delete the hilberfil.sys file. That should give you a few more gigabytes of free space. You will need an administrative command prompt to run these.

How to open a Command Prompt with Administrator privileges in Windows 7

How to open a Command Prompt with Administrator privileges in Windows 8

How to open a Command Prompt with Administrator privileges in Windows 10

How to open a Command Prompt with Administrator privileges in Windows 11

Once you have an administrative command prompt open, just cut and paste or type the following into it:

• powercfg.exe /hibernate off
  (turn off hibernation)
• powercfg.exe /hibernate on
  (turn on hibernation)

Graphic Visualization Tools

Now when it comes to finding large files or folders, nothing can beat an excellent visual treemap. Instead of the usual file/folder data like you see in File Explorer, a graphic visualization tool shows file/folder information using blocks. The larger the square, the bigger the file/folder.

Years ago, I started using a graphic visualization tool when I had a client that all of the desktops began running out of disk space. Using a visualization tool, I found that the network-deployed anti-virus clients were downloading new virus definitions, but they were not deleting previous versions.

Now there are a couple of different graphic visualization tools out there. I first started using SpaceMonger but have since moved over to SpaceSniffer. It does not require any installation (unzip and go) and is entirely free (but donations are recommended).

Now right out-of-the-box SpaceSniffer can be a bit overwhelming with all of the information it provides. But with a couple of changes to the configuration, SpaceSniffer can open up just the way you like.

Now be careful not to go crazy and start deleting folders/files in the Windows folder. I know that it is one of the largest folders on the C: drive, but resist the urge to delete anything inside of the Windows folder. I would focus on the size of the user(s) folders/files. For more information on SpaceSniffer and how to use it, follow the link below.

SpaceSniffer, find lost disk space the easy way