Geeks in Phoenix

Geek Blog


How to tell if your desktop computer power supply has failed

Updated March 18, 2024

There may be a time when your desktop computer does not start. There could be a few reasons why it does not start. The first thing that comes to mind is a failed power supply. Here's how to test your desktop power supply.

How to tell if your desktop computer power supply has failed

Living in Phoenix, we have one thing that takes a toll on a desktop computer. No, it is not the heat; it is the dust. Since our environment here is so dry, we get a lot of dust.

How to clean the dust out of your computer

And since dust conducts electricity, power supplies tend to fail. Even if you routinely clean your desktop computer, it only has a life span of 3 to 5 years. So, if you press the power button, your desktop computer does not start, and there are no lights that light up, you may have a failed power supply. Now, if you do not feel comfortable working around electricity or inside your desktop computer, please contact a local computer technician.

How to test your desktop computer power supply

  1. Disconnect the power cord that comes from the outlet to the power supply.
  2. After you have disconnected the power cord, open up the case and touch any metal part of the power supply or case to discharge any remaining energy.
  3. Make a note or take pictures of the connections that lead from the power supply to the devices. Once you have documented all of the power leads, then remove all of the connectors (SATA, Molex, PCI-e, ATX, ATX12V, etc.) that lead to all of the different devices and motherboard.
  4. Create a jumper from a piece of thin gauge wire or paper clip.
  5. Using the jumper you created,
    Motherboard power supply connectior
    connect Pin 16 to either Pin 17 or Pin 18 on the ATX 24-PIN (20+4) connector.
  6. Make sure the power supply is turned on and then plug the power cord back into the jack on the back of the power supply. If the power supply fan starts to run, the power supply has an output voltage and is in good condition. If the power supply fan does not spin, it is time to replace it.

If your power supply has failed, make a note of what type and how many connectors your existing power supply has.
Common desktop power supply connections
Also, check the stated output of your existing power supply from the label on the side.

I also recommend that you use a tape measure or ruler to measure the dimensions of the power supply, (Width x Height x Depth) as you will want to get as close as possible to these for the replacement power supply.

Add comment

Free computer diagnostics

Repairing a PC can sometimes be expensive, and that is why we offer free basic in-shop diagnostics. Give one of our professional and experienced technicians a call at (602) 795-1111, and let's see what we can do for you.

Check out our reviews

Geeks In Phoenix LLC, BBB Business Review

Customer service is #1

Here at Geeks in Phoenix, we take pride in providing excellent customer service. We aim to give the highest quality of service  from computer repair, virus removal, and data recovery.

Bring your computer to us and save

Repairing a computer can be time-consuming. That is why we base our in-shop service on the time we work on your computer, not the time it takes for your computer to work! From running memory checking software to scanning for viruses, these are processes that can take some time.

Contact us

If you have any questions, please feel free to give us a call at (602) 795-1111  and talk with one of our Geeks. Or you can send us a message from our contact page , and one of our Geeks will get back to you as soon as possible. Or you can stop by and see us. Here are our hours and location.

Like Geeks in Phoenix on Facebook

Follow Geeks in Phoenix on Twitter

Watch Geeks in Phoenix on YouTube