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How to fix the Windows black screen with a white mouse cursor

Updated March 23, 2025

Have you ever started Windows, and the only thing that appeared was a black screen with a white cursor? Here is how to get the Windows GUI (Graphic User Interface) to appear.

How to fix the Windows 10 black screen with a white mouse cursor

Usually, when you log in to Windows, the Start menu, Taskbar, and Desktop will appear with all of your favorite icons. But there may be a time when all that appears is a black screen with a white mouse cursor.

What has happened is the GUI has failed to load. And believe it or not, it is the File Explorer. But getting a GUI to appear is easy.

How to get the GUI to appear in Windows

  1. Press CTRL + ALT + DEL at the same time. This will bring up the Windows Security screen.
    The Windows 10 lock screen
  2. On the Windows Security screen, left-click on Task Manager.
    The Windows 10 Task Manager without running apps
  3. If when Task Manager appears, there is nothing showing but a message that says There are no running apps, left-click on the arrow next to More Details in the lower left-hand corner. The Task Manager will now show all the details.
    The Windows 10 Task Manager with running apps
  4. In the upper left-hand corner of Task Manager, left-click on File, then Run new task.
    The Windows 10 Task Manager Create new task dialog box
  5. In the Create new task form that appears, type in Explorer and left-click on OK.
  6. The Desktop, Start menu and Taskbar will now appear.

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