Geeks in Phoenix

Geek Blog


Provide remote assistance in Windows 10 with Quick Assist

Do you have a family member or friend who is always calling for help with their Windows 10 computer? Do you wish that you could easily connect to their system and take care of their problems fast? You can do just that with the Quick Assist program inside of Windows 10.

Provide remote assistance in Windows 10 with Quick Assist

Now there is nothing new about being able to establish a remote connection from one Windows computer to another. The Remote Assistance program has been in Windows since Windows Vista, but it does require some detailed setup before you can use it.

On the other hand, Quick Assist is installed in Windows 10 and is pretty much ready to go when you need it. The requirements for it are quite minimal: both computers have to be running Windows 10, and the person assisting needs to have a Microsoft account.

Quick Assist does have a few great features. The first one has to be how easy and straightforward it is to use. It comes already installed, and all you have to do is start it up and follow the prompts.

The second feature that stands out is the ability to restart the remote computer you are giving assistance to and having the connection restart automatically. This feature is handy when you install and uninstall software on the remote computer.

A couple of the other great features are the ability to view a single monitor or all of the monitors on the remote computer. You can annotate (draw) on the remote computer screen (great for illustrating how to do something). And there is even a button to start the Task Manager.

There are two (2) features that are not included that most remote connection software you pay for include. The first one is being able to transfer files between the two computers directly.

You can get around this by using cloud-based file storage like Dropbox or Google Drive. All you have to do is use a browser on the remote computer to log into your cloud storage and download files you uploaded from your computer.

The second feature that is missing is a shared clipboard. Quick Assist does include a chat window (instruction channel) that you can transfer links and text between the computers.

The downside is that the chat window gets cleared with every message that is sent. You can get around this problem by enabling the Clipboard history on the remote computer.

Then in the chat window on the remote computer, you can click on the Copy button, and have all of the pieces of text you send to the remote computer saved to the Clipboard. For more on Windows 10 Clipboard features, follow the link below.

How to use all of the Clipboard features in Windows 10

How to start a Quick Assist session

1. Open Quick Assist program by either:

  • Left-click on the Start Windows logo button and scroll down to Windows Accessories. Left-click on it to expand the contents and left-click on Quick Assist.
    or
  • Using the search box on the right side of the Start Windows logo button, type in Quick Assist, and left-click on it in the search results.

Once Quick Assist is up on your screen,
The Quick Assist setup screen
there are two choices: Get assistance and Give assistance.

If you are getting assistance

  1. Enter the 6-digit security code from the person assisting you and left-click on the Share screen button.
  2. You will be prompted to allow access to your computer.
    The Quick Assist share your screen dialog box
    Left-click on the Allow button to share your screen.

If you are giving assistance

  1. Left-click on the Assist another person button. You will be prompted for the email address and password associated with your Microsoft account.
  2. Once you are logged in, a security code will appear.
    The Quick Assist share security code dialog box
    There are some options on how to deliver the security code at the bottom of this dialog box. But the majority of the time, you will have the person you are assisting on the phone. Give them the 6-digit security code.
  3. The next screen will ask you what sharing option you want.
    The Quick Assist sharing option dialog box
    You can choose between Take full control or View screen. Make your selection and left-click on Continue.

Make your computer faster by upgrading the hardware

One of the most frequently asked questions is, "How can I make my computer faster?". It may seem like a simple question, but it does not have a simple answer. Let's take a look at how you can make your computer faster by upgrading the hardware.

Make your computer faster by upgrading the hardware

In previous articles, I have discussed how to use software to speed up a computer. This time around, I will talk about how to get a computer run faster by upgrading the hardware.

Now when it comes down to what makes a computer fast, it boils down to how quickly can all of the different components process data. Let's take a look at all of the parts of a computer that affect the speed and see what we can upgrade.

Note: Some of these upgrades may require complicated disassembly of your computer. If you are not comfortable performing any of these upgrades, please contact a local computer repair service like Geeks in Phoenix.

Motherboard

The motherboard has the most bearing on the performance of a computer. The motherboard bus is what oversees the transferring of data between the various components. The faster the bus speed, the quicker the data travels through the motherboard.

The motherboard bus connects the Central Processor Unit (CPU) to the Northbridge and Southbridge chipsets. The Northbridge handles the graphics bus and memory bus. The Southbridge handles all of the Input/Output (I/O) components, such as SATA and M.2 drives, USB ports, onboard audio, and network adapter. And the speed of the CPU and memory are based on multiplying the bus speed.

Upgrading your motherboard

This is one upgrade that requires serious consideration. If you have a laptop, all-in-one, or a brand name desktop computer (like Dell or HP), a motherboard upgrade is impossible. Only machines that use off-the-shelf components can have the motherboard upgraded.

The first thing to think about is your existing hardware. Will the CPU and memory work on a new motherboard? You would probably get better performance if you upgraded the CPU and memory too.

The second thing to think about is software. You will have to reinstall the operating system and all programs completely. And if you are running Windows, you will also have to get a new product key, as your existing key is bound to your current motherboard.

Technically speaking, you can upgrade any component that attaches to the motherboard and not have to reactivate Windows. Change out the motherboard, and Microsoft sees that as a whole new computer. It is in the EULA (End User License Agreement).

So upgrading the motherboard is probably out of the question. But there are a few other components that you can improve to get better performance from your computer.

CPU

Upgrading a CPU is an excellent way of gaining some speed on a desktop computer. Sorry laptop owners, the majority of laptop computers have the CPU soldered to the motherboard. The same holds for some all-in-one systems too.

Upgrading your CPU

If you are thinking about upgrading the CPU on your motherboard, you will need to do some research. The first thing to do is find the manual/specifications for your motherboard. It would be best if you found out what the CPU socket type it has. For example, Intel CPUs use LGA 1151, LGA 2066, etc. socket types, AMD CPUs use sTRX4, AM4, etc. socket types.

The second thing you will need to do is verify with the motherboard manufacturer what CPUs the BIOS (Basic Input/Output System) supports. Installing a new CPU may require updating the BIOS firmware. And you will need to do this before installing a new CPU.

All of this information should be easy to find on the manufacturer's website. If you can't find it, give them a call. Once you have a list of supported CPUs and the BIOS versions to run them, you should be ready to go.

Remember to get some thermal compound when you order the new CPU. The existing compound will more than likely spread across the current CPU and cooler. Clean off the old compound on the CPU cooler and apply some new compound to the new CPU and then reinstall the cooler.

Memory

Upgrading the memory in a computer has always been the biggest bang for the buck. This applies to all types of machines; laptop, desktop, and all-in-ones. And the majority of the time, it is pretty simple.

I usually recommend looking at the existing memory and seeing how to get the maximum amount in the computer. This time around, I recommend looking at the speed of the current memory, and if you can install faster memory.

Installing faster memory could mean having to replace all of the existing memory modules. But doing that would make your computer run faster. Remember that you can not mix memory of different speeds, they all have to be the same speed and clock timings.

Upgrading your memory

There are three things you will need to find out. The first and most important is what type of memory does your computer take. The majority of computers nowadays can use memory that runs at different speeds. Remember that the memory speed is a multiple of the motherboard bus speed.

The second is memory slots; how much memory can each handle and how many does your computer have. Again, you can find all of this information in the motherboard/system manual. It would be best if you were able to find these on the manufacturer's website.

The third is how to access the memory slots. Getting to the memory slots in a desktop is pretty straightforward. Laptops and all-in-one systems may be tricky. I have seen some MSI laptops that had to be completely disassembled to get to the memory slots.

For more details on memory upgrades, check out the following article.

How to upgrade or add more memory to your computer

Drives

Having a drive that has a fast transfer rate will make a difference with the speed of a computer. Merely upgrading from a Hard Disk Drive (HDD) to a Solid State Drive (SSD) can be a game-changer. You would be amazed at the difference in performance between them.

Now HDDs and some SSDs use a SATA connection on the motherboard. The standard SATA connection has a transfer rate of up to 6 Gigabits per second. An HDD doesn't come close to that transfer rate, but most SSDs do.

And then there is the M.2 drive. It does require a particular slot on the motherboard, as it requires direct channels to the Southbridge chipset. But the transfer rate of 32 Gigabits per second will blow your socks off.

Of all of these recommendations for making your computer faster, this procedure will take the most time. Depending on the upgrade route you choose, the total time can be a few hours to a couple of days.

Upgrading your drive

There are two ways of upgrading your primary boot drive; cloning the existing drive or a fresh installation of the operating system. Each of them has its pros and cons.

Cloning your existing drive

  • Pros: This can be the fastest way of upgrading your drive, and you do not have to reinstall the operating system and programs.
  • Cons: You may run into a problem with resizing partitions and with getting your computer to boot correctly from the new drive.

There are two ways to go about cloning a drive; disk-to-disk or disk-to-image / image-to-disk. If you have a desktop computer, you can do either type of drive cloning. If you have a laptop or all-in-one computer, cloning to an image is the only option. And if you are upgrading from a SATA to an M.2 drive, cloning to an image is recommended.

For more details on disk cloning, check out the following article.

How to upgrade the hard drive in your computer

Fresh (clean) installation

  • Pros: You get a brand-new operating system and programs with that right-out-of-the box experience
  • Cons: This can take some time to get all of the software installed and personal files restored

This is the most time consuming of the two cloning procedures, but it has some significant advantages. What will take the most time is finding all of the software that you will want to reinstall. For more information on performing a clean installation of Windows 10, check out the following article.

How to perform a clean Windows 10 installation

My digital toolbox 4

Being a computer technician, I used all sorts of different software during my day. One day I might be removing viruses and malware, the next day, I might be replacing a failed hard drive. So the software I use is always changing, so here is another installment of my digital toolbox.

My digital toolbox 4

Windows 10 media (USB and DVD versions)

Screenshot of Windows 10 media boot menu

One of the best things Microsoft did when it comes to Windows 10 is to make the installation media readily available. With the installation media, you can do all sorts of repairs and maintenance to Windows 10.

You can, of course, install or reinstall Windows 10. You can also perform an in-place upgrade from Windows 7, Windows 8.1, or even Windows 10 itself. And since the drives are bootable, you can even use the Windows 10 installation media to repair Windows 10.

Now I have in my digital toolbox several USB and DVD versions of the Windows 10 media. The Windows 10 USB drives have both 32-bit and 64-bit versions on them. I have separate DVDs for 32-bit and 64-bit versions of Windows 10.

Believe it or not, but I have the ISO file of every version of Windows 10 that has been released (32-bit and 64-bit). You never know when they might come in handy.

Since the installation media is bootable, I mainly use it for repairing Windows 10. You can access the same recovery tools on the install media as you have when Windows 10 fails to boot correctly.

Here are a few links to articles that illustrate how you can use the Windows 10 media. I have included a link to the Windows 10 Media Creation Tool too.

How to repair Windows 10 by doing an in-place upgrade

How to get a free Windows 10 upgrade for Windows 7 and Windows 8.1

How to perform a clean Windows 10 installation

The Windows 10 feature you hope you never have to use

Windows 10 Media Creation Tool

Space Sniffer

Screenshot of Space Sniffer

There are times when I need to see how the space on a drive is allocated. It is one thing to know the size of a folder or file in numbers, but seeing them graphically represented as blocks is quite different. This is where Space Sniffer comes in handy.

Space Sniffer displays the contents of a drive as blocks in a treemap. The larger the block, the larger folder or file. You can quickly find data that is taking up large amounts of space on a drive.

Now the cool thing about Space Sniffer is that it requires no installation. You can run directly from a USB drive. Just insert the USB drive and start it up.

Case in point; I once had a business that all of the workstations were getting low disk space messages. I ran Space Sniffer from a USB drive on a couple of the workstations and quickly found the problem. It turned out that the network anti-virus client was not deleting previous versions of virus definitions as it was supposed to be doing.

I also like to use Space Sniffer to quickly find Outlook databases, as it has a couple of different locations it stores its files. Microsoft Outlook is notorious for creating large files.

See what your drive contains with Space Sniffer

Synchronized browser data

Screenshot of Firefox sync settings

One of handy features of browsers nowadays is the ability to synchronize data (passwords, favorites, extensions, etc.). All of the major browsers have this feature, including Google Chrome, Mozilla Firefox, and Microsoft Edge.

Each browser has a different way of setting up synchronization; Chrome uses a Gmail account, Firefox uses a Firefox account, and Edge uses a Microsoft account.

But no matter what browser you use, you get the same content (passwords, favorites, options, etc.) across all platforms. Be it either Windows Mac, Linux, Android, or iOS. If it is on one device, it is on all devices.

Since I do a lot of research for service calls at my office, I like to save bookmarks in my desktop version of Firefox. Then when I get on-site, I can open those bookmarks in my smartphone version of Firefox.

One of my favorite things is opening a tab on my desktop Firefox from the Firefox in my workshop. That way, I can locate parts for customer's computers in the workshop and then order them in my office.

Any way you look at it, having browser data synchronized between devices is a real asset that should not be overlooked. If you are not syncing your browser data, I recommend you give it a try.

The ultimate guide to buying a new computer

Being a computer technician, there one question that I seem to get asked more than any other "I am looking for a new computer, what do you recommend?". I then spend several minutes (sometimes hours) discussing the various computer configurations. So here is a list of things to look for when buying a new computer.

When it comes to computers, you can get them in hundreds of different configurations. Should you get a laptop or a desktop? Or maybe an all-in-one? These are some of the questions you have to ask yourself when you are looking a getting a new computer.

So I thought I would take the time and share with you what I usually tell my customers. So grab something to drink and a pen and paper to take notes. This might be a long article.

Computer: Should I get a laptop, desktop, or all-in-one?

This question is quickly answered with the Form Follows Function principle. If you need to use your computer in different locations, you will need to get a laptop. If you are going to use your computer in just one place, then a desktop or all-in-one should fill the bill.

Laptops

If you are thinking about getting a laptop computer, there are a few things to keep in mind. If you take a few precautions with your laptop, it can last a long time. I have a netbook that is over ten (10) years old and still looks and runs like its brand new.

Since laptops are portable, they tend to get damaged more often than a desktop or all-in-one computer. The most common damage I see is liquid spills. Once liquid gets into a laptop, it will run where ever gravity will take it.

And no matter how well you dry it out, there will eventually be some damage that appears. And I am just talking about water here as other liquids, such as wine or juice, contain sugars and acids.

I once had a laptop that had wine spilled on it. When I started to disassemble it, I noticed that the flat cables used to connect the different components inside of the laptop had started to deteriorate. The wires were dissolving from the acidity in the wine.

Desktops

Desktop computers have been the mainstay of the computer form for decades, and they are the preferred style of a computer for business use. With external connections for USB devices, monitors, wired networking, and audio, the configurations are kind of endless.

But desktop computers come in different forms, and they are not all created equal. For example, standard ATX, Mini-ATX, and ITX (motherboard form factor) based desktop computers use IEEE (Institute of Electrical and Electronics Engineers) form standard for computer components.

What this means is that internal components such as power supplies, hard drives, graphic cards, and memory modules are all the same for each of these styles of the desktop computer.

And then there is the SSF (Small Form Factor) desktop computer. These use the same style of memory modules as standard desktop systems but use low-profile expansion cards, like graphics cards.

SSF systems also use smaller, and lower output power supplies, usually explicitly made to the specifications of the manufacturer of the computer. And the lower output power supplies can be an issue when upgrading components.

For example, a customer wanted to upgrade the memory and graphics card in an SSF computer, but it only had a 250-watt power supply. Since everything inside of a computer takes wattage, including memory, I ended up having to find a low-profile graphics card that used under 30 watts of power.

But some desktop computers do have a downside, and that is the size of the case. Gaming computers usually have huge cases so that they can accommodate cooling fans and liquid CPU coolers. High power systems generate a relatively large amount of heat.

And of course, if you are going to have multiple monitors, those will take up a good amount of space too. I built a system for a customer that had six (6) monitors, two rows of three. With the desktop computer, keyboard, and mouse, the whole system ended up being almost eight (8) feet wide.

All-in-one

This style of computer is excellent for people that do not have the room for separate components (a computer and monitor). You can get a pretty good size screen and all of the connections (USB ports, wired network port, and sometimes an external monitor port).

Now all-in-one computers come with and without touch screen function. When it comes to touch screens, you have to remember that you will be extending your arm out to use it.

This can make your shoulder hurt after an extended amount of time using it. You have to ask yourself if it is worth the additional cost to get the touch screen feature.

There is also a little known secret about all-in-one computers that nobody tells you about; they are hybrid systems. Quite simply, they are a combination of laptop and desktop components.

I have worked on quite a few all-in-one computers and have found some will use laptop-style memory & drives, and some will use desktop-style memory and drives and some a combination of both.

And heaven forbid you have to replace the screen in an all-in-one computer. Most of the time, you have to completely disassemble them to get the exact model number of the display.

The last all-in-one computer that I worked on had six (6) different possible model numbers for the replacement display. It depended on what company had supplied the screen for the system when it was built.

Drive(s): HDD, SSHD, or SSD?

When you are shopping for a new computer, a lot of times, the description you get from the seller lacks some specific details. Sure they will tell you how much storage the machine has, but do they tell you what kind of drive the storage is?

For low priced computers, sellers will usually just say something like 'XXXGB's of storage can hold a gazillion photos'. It is only when you get into the mid to upper price range do sellers start to tell you what kind of storage a computer has (HDD, SSD, etc.). So the first thing I want to do is explain the different types of drives.

HDD (Hard Disk Drive)

HDD's offer larger capacity at a lower cost, but have a slower read/write speed. HDD's are perfect for the average computer user that just wants to surf the web, check e-mail, and store some photos from their phone. They come in two (2) different forms, 2.5" and 3.5", and connect to the computer using a SATA (Serial AT Attachment) interface, which determines the input/output speed. The upside to HDD's is that when they start to fail, you usually get some type of warning and have time to transfer/recover data from them.

SSHD (Solid State Hybrid Drive)

SSHD's offer the capacity of HDD's with faster read / write speed. As the name implies, these drives are hybrid, which means they are a combination of spinning disk(s) and flash memory. The memory acts as a cache for the data stored on the disk(s). As you use these drives, they learn where the most frequently used data is stored and can access it more quickly than a standard HDD. SSHD's also come in two (2) different forms, 2.5" and 3.5", and connect to the computer using a SATA interface. The down-side of SSHD's is that when they fail, it is usually the memory portion of the drive that dies. This makes transferring/recovering the data stored on it a little harder, but not impossible.

SSD (Solid State Drive)

SSD's offer extremely fast read/write speeds but can be on the expensive side for larger capacities. SSD's are a collection of flash memory chips and make no noise when running. They are also more resistant to shock and are a better choice for laptop computers. SSD's also come in multiple different forms and interfaces. When it comes to SSD's, the most important thing to look for is the interface it uses. It is the interface that determines the read/write speed. SATA interfaces can have a transfer rate of 6GB per second. M.2 interfaces can have a transfer rate of 32GB per second. The down-side of SSD's is when they fail; it is tough to recover the data stored on them. So if the computer you are looking at buying has an SSD, perform a regular backup of it.

A good rule of thumb for when trying to determine what type of drive a computer might have is to remember that if the size is under 500GB, it probably is an SSD. Drive manufacturers no longer make HDD's or SSHD's smaller than 500GB. Now that we have covered the types of drives let us take a quick look at how they can be used and configured.

Single drive computers - All-in-one computers and low priced desktop and laptops usually have only one drive. Also. Ultra-thin laptops will often have either one thin profile HDD, SSHD (7MM SATA), or SSD (7MM SATA or M.2) drive.

Multiple drive computers - Mid to high priced desktop and laptops computers can come with numerous drives. You usually see gaming computers with multiple drives that have a smaller, 500GB to 1TB SSD (usually an M.2) for the operating system/programs and a larger HDD, 2TB or larger, for data storage.

I have seen some gaming computers that have had two (2) SSD's set up in a RAID (Redundant Array of Inexpensive Disks) 0/1 configuration. But these are kind of rare, but they are on the market. So keep your eye out for them.

While we are on the subject of multiple drive configurations, we need to talk about Intel Optane. You may see Intel Optane listed as part of the storage specification on a new computer.

Now Intel Optane is similar to the flash memory inside of SSHD drives. It can cache the most frequently used files and programs on a drive that it is paired with and speed up reading and writing to that drive. Intel Optane uses an M.2 interface and works best when paired up with a drive, either an HDD or SSD, that uses a SATA interface.

Intel Optane will not improve the performance of drives that use an M.2 interface. I had a customer that had me set up an Intel Optane device paired with an M.2 SSD. Believe it or not, but the read and write performance went down. Definitely not a good choice.

Processor: What brand and type should I get?

There are two main CPU (Central Processing Unit) manufacturers out there, AMD and Intel, and both have their pros and cons. Intel CPU's usually are a little bit more expensive, and AMD CPU's are infamous for being able to be over-clocked.

All modern CPUs have multiple processing units called cores. The more cores a CPU has, the more data it can process at one time. Then you have the frequency (speed) that the CPU processes the data.

But since most CPU's run at a frequency between 3 GHz and 5 GHz, the amount of time you gain using a 5 GHz CPU over a 3 GHz CPU is kind of irrelevant. So it comes down to how many cores do you need.

Using Intel CPU's as an example, the basic Intel i3 processor has two cores and works well for running one program at a time, like e-mail, writing documents and surfing the Internet. But it does not work very well when you try multi-tasking with Adobe Photoshop and Autodesk Revit.

On the other end of the Intel CPU's, you have the Intel i9 processor line, which can have up to 10 cores. These processors can handle running multiple programs at one time and are the preferred CPU for doing 3D rendering. But remember, the more cores a processor has, the more money it costs.

Memory: How much should I get?

When it comes to the amount of memory you should get in a new computer, it just comes down to the question, "What are you going to use your computer for?".

The first thing you have to take into consideration is the operating system. Every computer nowadays has a 64-bit processor, and the operating system uses a portion of the memory just for itself.

For example, a 64-bit version of Windows 10 requires 2 Gigabytes of memory just for itself. That doesn't include any other programs. If your computer does not have a separate GPU (Graphic Processor Unit), then the onboard IGPU (Integrated Graphics Processing Unit) would also use some of the system memory.

The bare minimum amount of memory I recommend is 8 Gigabytes, but 16 or 32 Gigabytes is more of a standard amount. 64 gigabytes and higher is nice, but it will add more to the cost of the computer.

Video/graphics card: What should I look for?

Here again, it is all about what you are going to use your computer for. Each type of computer (laptop. desktop and all-in-one) has its pros and cons when it comes to graphics.

All-in-one systems are meant for everyday computing, spreadsheets, e-mail, and surfing the Internet. They usually just have an onboard IGPU that uses the system memory.

Laptop and desktop computers usually come standard with an on-board IGPU and can also include a separate GPU that has its own separate memory. If you are looking for a computer for gaming or 3D rendering, you will want a separate GPU.

Now features available for separate GPU's will differ from laptop to desktop computers. You will find that you get a better selection of GPU's with desktop computers than laptops. The reason is desktops use PCI-e expansion slots for adding in separate GPUs.

For more about expansion cards, check out the following article.

How to add an expansion card to your desktop computer

Either way, if you are looking for a computer with a high-performance GPU, check the requirements of the software you want to run. That will give you the guidance for what GPU features you need.

On a side note, I have had to troubleshoot display issues with laptops that have an IGPU and GPU. With these types of laptops, the IGPU and the GPU run simultaneously and switch between the two depending on the demands of the programs running.

Sometimes these types of laptops will experience crashing when switching between intense graphic programs like games and standard applications like web browsers. The easy fix is to set the GPU as the default graphic processor for all programs.

Monitor: Single or multiple?

I usually tell customers to get the largest size that space will allow. With the display resolutions always increasing, having a monitor that can handle them is essential. You will more than likely own this monitor for over a decade, so you might as well look towards any future use.

When shopping for a monitor, you have to keep in mind how it is going to connect to your computer. You will need to check the available video connections on your computer and get the same type on the monitor. Here is a link to an article with images of the most popular video connectors.

The most common computer video display connectors

Now two types of video connectors also include audio, HDMI, and DisplayPort. So if you plan on using one of these video types to connect your new monitor, make sure that the monitor you purchase has built-in speakers.

If you are going to use an HDMI connection, you can also look at using a television as a monitor. The resolution may not be as high as a regular monitor, but you could use it as a television too. I built a computer with an HDMI graphics card just for my home entertainment system.

Keep in mind that any monitor you buy may not come with the correct video cable to connect it to your computer. Getting a cable at the same time you buy the monitor could save you a lot of frustration when it comes to setting up the new computer.

And keep the receipt for any cables handy, just in case the new monitor does include the correct one. I would rather have to return a cable at my leisure than have to run out to get one to finish the setup. As the old saying goes, 'An ounce of prevention is worth a pound of cure'.

What if the computer you are looking at buying can support more than one monitor? If you are going to go with multiple monitors, I recommend getting the same make and model for each one and, if possible, buy them at the same time. That way, you get monitors that were manufactured around the same time as each other.

Once you get your new computer setup, there are a few things you should do first. Here is an article that discusses those things in detail.

Five things you should do first when you get a new computer

How to use all of the Clipboard features in Windows 10

The Clipboard is probably one of the most widely used features inside of Windows. It used to be just for copying a small amount of text, but not anymore. Let's take a look at all of the Clipboard features inside of Windows 10.

How to use all of the Clipboard features in Windows 10

In the early days of computing, users were able to store small amounts of data in the computer's RAM (Random Access Memory), and it was called the Paste Buffer. You could only save one piece of data at a time, and every time you copied a new piece of data, the last piece was erased.

But over the decades, the Paste Buffer, now known as the Clipboard, has evolved into a useful and essential tool for productivity. The Clipboard in Windows 10 can hold multiple pieces of text and images. And how you access the Clipboard has changed over the years.

Before you can take advantage of the full capability of the Windows 10 Clipboard, you have to do a couple of things. The first thing you need to do is to make sure that the Clipboard history feature is turned on.

With Clipboard history turn on, you can view and paste all of the different items you have copied to the Clipboard. You will need to go to the Windows Settings to make sure that this feature is activated.

There are three (3) ways to bring up the Windows Settings in Windows 10:

  • Left-click on the Start button, which will bring up the Start menu. On the Start menu left-click on the gear icon (Settings)
  • Right-click on the Start button, which will bring up the Power User menu. On the Power User menu left-click on Settings
  • Press the Windows logo key Windows logo key + I

Once you have the Windows Settings on-screen, left-click on System, then scroll down the left-hand column and left-click on Clipboard.
The Clipboard history switch inside of Windows 10 Settings
Make sure that the Clipboard history is turned on. You can clear all of the items on the Clipboard from here too.

Now copying text to the Clipboard has always been pretty straightforward, but there may be times you want to copy images to it. The second thing to do is to make sure you have all the programs you can use to capture images.

Now the Snipping Tool has been in Windows since Windows 7, and it works well for capturing anything on-screen (if you can see it, you can capture it).
The Snipping Tool inside of Windows 10
And it automatically copies whatever you snip to the Clipboard. But it does prompt you to save your snip to a file when you close it.

But Microsoft is going to depreciate it eventually and has a new program to replace it called Snip & Sketch.
The Snip & Sketch inside of Windows 10
Snip & Sketch is not installed by default, but you can easily install it from the Microsoft Store.

Just open the Microsoft Store, do a search for Snip & Sketch and then click Install. It also automatically copies its snips to the Clipboard. The beautiful thing about Snip & Sketch is that it does not prompt you to save your snips when you close it.

And then there is a third way of capturing screen snips, the Snipping Bar.
The Snipping Bar inside of Windows 10
Microsoft included it in Windows 10 Version 1809, and not too many people know about it. That's because you have to use a combination of three (3) keys on the keyboard to bring it up (Windows logo key Windows logo key + Shift + S).

The downside of the Snipping Bar is that it only captures one snip at a time. Every time you want to capture a screen snip, you have to press the Windows logo key Windows logo key + Shift + S. The Snipping Tool and Snip & Sketch will capture as many snips as you like until you close them.

We are now all set to start copying items to the Clipboard. Remember that you can paste text from the Clipboard into almost any program, but you can only paste images into programs that can display images.

For example, you can paste text from the Clipboard into Notepad but not images. But can paste both text and images from the Clipboard into Paint or Wordpad.

There are several different ways to copy and paste from the Clipboard. Here are a few of the most common ways to do it.

Ways to copy to text to the Clipboard

Highlight the text you want to copy and then:

  • Press Ctrl + C on the keyboard
    Copying text to the Clipboard using the context menu inside of Windows 10
  • Right-click on the highlighted text and select Copy from the context menu

Ways to copy to graphics to the Clipboard

Highlight the image you want to copy and then:

  • Press Ctrl + C on the keyboard

If you can not highlight the image then:

    Copying an image to the Clipboard using the context menu inside of Windows 10
  • Right-click on it and select Copy
  • Use the Snipping Tool, Snip & Sketch or the Snipping Bar to capture a snip of it

Ways to paste from the Clipboard

Select where you want to place the graphic or text in the program of your choice then:

  • To paste the last item copied to the Clipboard press Ctrl + V on the keyboard.
  • To select an item on the Clipboard, press the Windows logo key Windows logo key + V to display the Clipboard history.
    Pasting an item from the Clipboard using Clipboard history in Windows 10
    Then use your mouse or keyboard arrows to scroll through the clips. When you find the one you want to use, left-click on it (mouse) or press enter (keyboard).

For more information on the keyboard shortcuts discussed in this article, just follow the links below.

Windows logo key shortcuts for Windows 10
General keyboard shortcuts

Check out the following video for examples of copying to and pasting from the Clipboard inside of Windows 10.

Customer service is #1

Here at Geeks in Phoenix, we take pride in providing excellent customer service. From computer repair, virus removal, and data recovery, we aim to give the highest quality of service.

Bring your computer to us and save

We base our in-shop computer repair service  on the time we work on your computer, not the time it takes your computer to work!

Contact us

Geeks in Phoenix
Professional service at an affordable price!
4722 East Monte Vista Road
Phoenix, Arizona 85008
(602) 795-1111

Like Geeks in Phoenix on Facebook

Follow Geeks in Phoenix on Twitter

Watch Geeks in Phoenix on YouTube

Geeks in Phoenix is an IT consulting company that specializes in servicing all brands of desktop and laptop computers. Since 2008, our expert and knowledgeable technicians have provided excellent computer repair, virus removal, data recovery, photo manipulation, and website support to the greater Phoenix metro area.

We here at Geeks in Phoenix have the most outstanding computer consultants that provide the highest exceptional service in Phoenix, Paradise Valley, Scottsdale, and Tempe, Arizona. We offer in-shop, on-site, and remote (with stable Internet connection) computer support and services.

Copyright © 2020 Geeks in Phoenix LLC