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Troubleshoot your computer and more for free with Sysinternals Suite from Microsoft

Updated July 23, 2023

Are you looking for a program that tells you what apps are starting when you start up Windows? Or a presentation app for zooming and drawing on your screen? How about one you can use to find out what files, registry keys, etc., are currently open? These are a few of the free utilities included in the Sysinternals Suite by Mark Russinovich and from Microsoft.

The Autoruns program from the Sysinternals Suite
The Autoruns program from the Sysinternals Suite

Sysinternals Suite is a collection of handy utilities for Windows. I have been using them since Windows 95. From an everyday user to a computer repair technician, you will find these utilities indispensable. There are currently over seventy utilities included in the Sysinternals Suite.

The Process Explorer program from the Sysinternals Suite
The Process Explorer program from the Sysinternals Suite

For the everyday user, there are Autoruns, Desktops, and ZoomIt. With Autoruns, you can see what programs are configured to start when your system boots automatically. Desktops allow you to create up to four virtual desktops and switch between them. And with the presentation app ZoomIt, you can zoom in/out and draw on the screen.

The TCPView program from the Sysinternals Suite
The TCPView program from the Sysinternals Suite

For the computer repair technician, there is Process Explorer, Process Monitor, and TCPView. With Process Explorer, you can see what files and folders a program has open. Process Monitor is a real-time monitoring tool that provides detailed information (PIDs, path, etc.) for files, registry, and processes. And TCPView gives you a detailed listing of all network endpoints, local and remote, with addresses and port numbers.

For more information on Sysinternals Suite and all the free utilities included, check out the Sysinternals Utilities Index. To download the Sysinternals Suite, click on either of the following links.

Sysinternals Suite - Microsoft website

Sysinternals Suite - Microsoft Store

Run another operating system on your Windows computer with Oracle VirtualBox

Updated November 6, 2022

Have you ever wanted to try another operating system but did not want to have to erase your drive to do it? Maybe you have an app that will not work on the latest version of Windows? If so, then Oracle VirtualBox may be just what you are looking for.

Three different versions of Windows running in VirtualBoxes
Windows 8.1, Windows 10, and Windows 11 running inside of VirtualBoxes

VirtualBox is a virtualization program that allows you to run an operating system (OS) in a Virtual Machine (VM) environment. VMs emulate the most common hardware found in modern computers, including Trusted Platform Module (TPM) ver. 1.2 and 2 (Windows 11 requires TPM v2).

One of my favorite things is to try out different operating systems, like other versions of Linux, including Android-x86 and Wubuntu. I have used VMs for many years now to do just that and have found VirtualBox to be the one I use the most often.

Another thing I use VMs for is running legacy software on older operating systems. I have several programs that will only run on Windows XP, so I have a dedicated Windows XP VM just for these programs.

And you can configure a VM so it appears as a separate computer on your network. You can even map shared network folders and print to network printers. You can even have multiple monitors too.

A Windows 11 virtual machine using dual monitors
Windows 11 with dual monitors running inside of a VirtualBox

Creating a new VM is relatively simple, give it a name, select the operating system being installed, and the location of the installation media. You will need to know what amount of memory and disk space the operating system you are installing requires.

When it comes to creating a VM for another OS, it is the same as if you were installing the OS on physical hardware. If the OS you are installing requires a product key, like Windows, you will need it. Usually, when it comes to Windows, you can only use retail product keys, not Original Equipment Manufacturer (OEM) product keys.

VirtualBox currently runs on Windows 8.1 through Windows 11, Windows Server 2012 through 2022, macOS 10.15 through 12, Ubuntu 18.04 LTS, 20.04 LTS and 22.04, Debian GNU/Linux 10 (Buster) and 11 (Bullseye), Oracle Linux 7, 8 and 9, CentOS/Red Hat Enterprise Linux 7, 8 and 9, Fedora 35 and 36, Gentoo Linux, SUSE Linux Enterprise Server 12 and 15, openSUSE Leap 15.3 and Oracle Solaris 11.4.

With its flexibility in configuration, multiple monitor support, and support for 64-bit virtual machines (only on 64-bit host operating systems), it's my choice for VM. And did I mention that it's free? For more information on Oracle VirtualBox, follow the link below:

Oracle VirtualBox

Disable Windows hibernation and free up disk space

Updated October 6, 2022

If you're a hardcore computer user like me, your system runs 24/7 with no screen or power saver options (I turn off the monitors when not in use). I like to walk into my office and have it ready to go. So when I noticed that my version of Windows still had the Hiberfil.sys file and I do not use hibernation, it was time to remove this file and regain that drive space back (in my case, 16 GB).

The Hiberfil.sys is a hidden system file located in the drive's root folder where Windows is installed. The Windows Kernel Power Manager creates this file when you install Windows. The computer uses the Hiberfil.sys file to store a copy of the system memory on the drive when hibernation is turned on.

The size of the Hiberfil.sys file is approximately equal to how much Random Access Memory (RAM) is installed on the computer. The computer cannot go into hibernation if this file is not present. And even if you have disabled hibernation, your computer can still go to sleep. Here is the difference between sleep and hibernation:

  • Sleep: Windows can turn off the screen(s) and drive(s) while continuing to run in memory. A tap on the keyboard or moving the mouse will turn the screen(s) and drive(s) back on.
  • Hibernation: Windows takes the active memory, writes it to the Hiberfil.sys, and then turns the computer off. Pressing the power button will start Windows back up, where it loads the Hiberfil.sys file.

How to turn on or off hibernation in Windows

To disable hibernation, you must open a Command Prompt with Administrator privileges. Since this article covers multiple versions of Windows, click on the link below that matches your version of Windows for how to open an Admin Command Prompt. All links open in a new window.

How to open a Command Prompt with Administrator privileges in Windows 11

How to open a Command Prompt with Administrator privileges in Windows 10

How to open a Command Prompt with Administrator privileges in Windows 8

How to open a Command Prompt with Administrator privileges in Windows Vista and Windows 7

To delete the Hiberfil.sys file and make hibernation unavailable, follow these steps:

  1. Open a Command Prompt with Administrator privileges (see instructions above)
  2. At the Command Prompt, type powercfg.exe /hibernate off and press ENTER.
    Disable Windows Hibernation at the Command Prompt
  3. Type exit and then press ENTER to close the Command Prompt window.

To recreate the Hiberfil.sys file and make hibernation available, follow these steps:

  1. Open a Command Prompt with Administrator privileges (see instructions above)
    Renable Windows Hibernation at the Command Prompt
  2. At the Command Prompt, type powercfg.exe /hibernate on and press ENTER.
  3. Type exit and then press ENTER to close the Command Prompt window.

My favorite left hand Windows keyboard shortcuts

Updated April 19, 2023

One of the most useful items I use daily is keyboard shortcuts. Especially shortcuts that I can perform with just my left hand, allowing me to keep my right hand on the mouse. You can use keyboard shortcuts to open frequently used files, folders, and programs like File Explorer. Windows has a ton of built-in keyboard shortcuts (see links at the bottom of this article), plus you can create your own custom keyboard shortcuts. Here are my favorite left-hand keyboard shortcuts.

Left hand Windows keyboard shortcuts

Press To
Windows logo key + E Open File Explorer
Windows logo key + R Open the Run dialog box
Windows logo key + D Display the Desktop
Windows logo key + F Search for a file or folder (Windows 7 / 8.1)
Windows logo key + S Search for a file or folder (Windows 10 / Windows 11)
CTRL + A Select all
CTRL + X Cut
CTRL + C Copy
CTRL+ V Paste
CTRL + ALT + (KEY) Custom keyboard shortcut (see below)

Create your own Windows keyboard shortcuts

You can create keyboard shortcuts that use CTRL + ALT + (your choice of a key) for frequently used files, folders, and programs. You will need to have a shortcut to the file, folder, or program you want to open first. You can use an existing shortcut (on your desktop or the Start menu) or create a new one.

How to create a shortcut in Windows

Once you have a shortcut:

  1. Right-click on the shortcut
  2. From the context menu, click Properties
  3. On the Properties box, select the Shortcut tab
    The shortcut key box inside of a Windows shortcut
  4. Click inside the Shortcut key box and press the key which you want to combine with CTRL + ALT

Note:
You can not use the following keys for keyboard shortcuts: ESC, ENTER, TAB, SPACEBAR, PRINT SCREEN, SHIFT, or BACKSPACE.

For more information on Windows keyboard shortcuts, follow the links below:

Windows 11 keyboard shortcuts

Windows 10 keyboard shortcuts

Windows logo key keyboard shortcuts

General keyboard shortcuts

Natural keyboard shortcuts

Dialog box keyboard shortcuts

Accessibility keyboard shortcuts

Windows Explorer keyboard shortcuts

My five favorite tips for maintaining your Windows computer

Updated April 21, 2023

One of the questions I often get asked is, "What can I do to maintain my computer". So in this article, I am going to share my five favorite tips for maintaining your Windows-based computer.

Regularly check your drive(s) for errors

This is one of the first things I do when I get a system in the shop. An error on the disk can cause all sorts of issues, so occasionally running a quick standard disk check is recommended. It is always best to try fixing any errors before they become huge problems.

For more information on how to perform a checkdisk, select your operating system below.

How to check your drive(s) for errors in Windows 11

How to check your drive(s) for errors in Windows 10

How to check your drive(s) for errors in Windows 8.1

How to check your drive(s) for errors in Windows 7 / Windows Vista

How to check your drive(s) for errors in Windows XP

Manually defragment and optimize your drive(s)

Even though Windows runs Defrag as part of the routine maintenance (usually weekly), you can always occasionally run it, as it is probably the best single thing you can do to speed up your computer. Imagine a filing cabinet where all of the folders were out of order and files were misplaced throughout the cabinet. How could you find anything? Same thing with your computer's drive. Disk Defragmenter takes care of that for you. And you can run it as a scheduled task too.

Select your operating system below for more information on how to use Disk Defragmenter.

How to defragment and optimize your drive in Windows 11

How to defragment and optimize your drive in Windows 10

How to defragment and optimize your drive in Windows 8.1

How to defragment and optimize your drive in Windows 7

How to defragment and optimize your drive in Windows Vista

How to defragment and optimize your drive in Windows XP

Clean up your drive(s) regularly

Now, Windows does include programs to clean up the miscellaneous files that build up over time, but by default, it is not set up to run automatically. You can set up Windows to perform these routine tasks, which include deleting temporary files and emptying the Recycle Bin.

For more information on how to use Disk Cleanup and Storage Sense, select your operating system below.

How to clean up your drive in Windows 11

How to clean up your drive in Windows 10

How to clean up your drive in Windows 8.1

How to clean up your drive in Windows 7 / Windows Vista

Install Windows updates when they become available

Once a month, Microsoft releases security patches called Cumulative Updates. They fix known security issues and should be applied as soon as possible. Microsoft has been using the same schedule for
releasing them for decades now. The second Tuesday of every month is known in the IT world as 'Patch Tuesday', so mark your calendar. And if, for some reason, Windows Update does not work correctly, click on the link below.

Troubleshooting problems with Windows Update

Backup of your computer on a regular schedule

Nothing can beat a complete backup when it comes to getting a computer back running after a drive failure. Sure, a drive failure is an extreme example, but it could be an update that did not install correctly or a corrupt driver that is preventing your system from booting correctly. And the software is already built-in; all you need is an external drive for the backup and a USB flash drive for a repair drive.

How to backup your Windows 11 computer

How to backup your Windows 10 computer

How to backup your Windows 8.1 computer

How to backup your Windows 7 / Windows Vista computer

How to backup your Windows XP computer

Free computer diagnostics

Repairing a PC can sometimes be expensive, and that is why we offer free basic in-shop diagnostics. Give one of our professional and experienced technicians a call at (602) 795-1111, and let's see what we can do for you.

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Here at Geeks in Phoenix, we take pride in providing excellent customer service. We aim to give the highest quality of service  from computer repair, virus removal, and data recovery.

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Repairing a computer can be time-consuming. That is why we base our in-shop service on the time we work on your computer, not the time it takes for your computer to work! From running memory checking software to scanning for viruses, these are processes that can take some time.

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If you have any questions, please feel free to give us a call at (602) 795-1111  and talk with one of our Geeks. Or you can send us a message from our contact page , and one of our Geeks will get back to you as soon as possible. Or you can stop by and see us. Here are our hours and location.

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