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How to set up a Virtual Private Network on Windows 10 or Windows 11 using LogMeIn Hamachi

Working remotely, like teleworking or telecommuting, is becoming more popular nowadays. Being able to access files on another computer that is miles away from you can be a real lifesaver. So here is how to set up a Virtual Private Network (VPN) on Windows 10 or Windows 11 using LogMeIn Hamachi.

How to set up a Virtual Private Network on Windows 10 and Windows 11 using LogMeIn Hamachi

Hamachi is a hosted VPN service that allows you to access files on another computer remotely. It works well for home users or small businesses that just need to open and save data on a computer outside of their network.

And pricing for Hamachi is pretty reasonable. If you have five (5) or fewer computers than need VPN service, it's free. I have set up Hamachi several times for customers that just wanted to access files while they were on vacation.

Setting up Hamachi is pretty simple. The first thing you will need to do is create an account over at VPN.net. Once you have created an account, you will log into your account, set up your network, and deploy the Hamachi software to your computers.

Note: When you log in to VPN.net, you will be taken to the LogMeIn website. Hamachi is one of LogMeIn's products. Everything you will need for configuring and deploying Hamachi will be under the Networks menu in the left-side column. Completely ignore the rest of the sub-menus in the left-side column, as they are for other LogMeIn products.

The content menu on the LogMeIn website

Under the Networks tab, you will find three sub-menus: My Networks, Deployment, and Network Settings. The majority of configuration for your Hamachi VPN can be done under My Networks. Here you can Add Client or Add Network. You can add clients or networks in whatever order you want, but for this article, we are going to start with setting up a network first.

Now there are three (3) types of networks you can create in Hamachi: Mesh, Hub-and-spoke, and Gateway. For the free version (under five clients), a mesh network is recommended. Keep in mind that once you create a network, you cannot change the type of network it is. If you want to change the network type, you will need to create a new network.

And since you can have multiple types of networks, all you have to do is give them different names. And you can quickly reassign a client to a different network if you want. For this article, we will create three (3) various networks based on their type.
The Networks section for the Hamachi VPN on the LogMeIn website
The following is a list of the different types of networks.

  • Mesh - With this type of network, every device is directly connected to each other. This is a simple, no-frills, peer-to-peer type network and a good choice when each device needs access to all of the other devices on the network.
  • Hub and spoke - This type of network is more restrictive and is more like a standard corporate network. With this type of network, you have servers (hubs) that have access to all of the devices (spokes), but the devices only have access to the resources on the servers, not each other.
  • Gateway - This type of network is a standard point-to-point VPN. The gateway device controls IP addressing and allows remote devices to access the entire network. There can be only one gateway in this network, and it cannot be a workstation that is a member of a domain.

Once you have decided on the type of network you want, you need to configure some of the details of it. How you will the devices join the network, is a network password required to join, and the subscription associated with the network. Just go to My Networks in the left-hand column and left-click on the Add Network button.

Remember that you can easily change any of the settings for your network(s) from the website interface. You can add or remove devices with a click of the mouse. It comes in handy if you find a device that is having trouble connecting to a specific network.

Once you have a network setup, it's time to get deploying the Hamachi installer to the clients. Now you might have noticed that I have been referring to the Hamachi members as devices. That's because you can have computers and mobile devices connecting to your Hamachi VPN.

Computers have software that you install to connect to your network, and mobile devices do not. Mobile devices use web browsers to access resources on your network. And since there is no app to install on mobile devices, you cannot share any resources on them. For this reason, I am going to focus on setting up Windows 10 computers on the VPN. I have included links at the bottom for how to connect Android and iOS devices.

There are a couple of ways to deploy the Hamachi software to your computers. You can either directly download it from the LogMeIn website when you are logged into your account (preferred) or send an installation link via e-mail. I like to directly install it from the site, as I can check the status of the installation as soon as it is done.

When you directly download the software from the website, you do not have to option of predefining a network to attach it to. When you send a link via e-mail, you can decide what network to add it to. But changing the network that a Hamachi client is attached to is easy on the website. Like I said before, you can do all sorts of modifications to your network(s) on the site.

The Hamachi software will work on various operating systems, including Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 and Windows 11. It also works on Mac OS 10.6 or higher, Ubuntu 16.04 or higher and CentOS 7.2 or higher. The only drawback is that you cannot use a Mac OS computer as a gateway, but it can be a client on a gateway network.

Once you download and install the Hamachi software on your computer, you should be able to see it listed in the LogMeIn website console. It will show up under the network name you attached to or as a non-member client.
The Networks section showing VPN clients that are not members of a network yet
If the computer is shown as a non-member client, just click on the Edit link on the right-hand side, then click on the Networks tab and select the network(s) you want it to be a member of.
Assigning a network to a Hamachi VPN client on the LogMeIn website
Then just click on Save.

Now click on the My Networks tab in the left-hand column, and that computer should now show up under the network(s) that you just attached it to.
The Networks section showing VPN clients that are members of a network
It will have a status indicator (dot/circle) to the left of its name. Green means it is online; red means it is offline.

Technically, we should now have our VPN all set and ready to go. The next thing we have to do is to set up the resources we want to share. There are two (2) things we can share across a network, folders/files, and printers. Now since we are connecting to a remote network that is not close to us, you may not want to set up a remote printer.

Setting up folder sharing on a Windows computer can be a little frustrating, so here's a link to an article that shows you how to share a folder on Windows 10.

How to share a folder on a private network in Windows 10

Sharing a printer is pretty simple. On a Windows computer that has the printer attached you want to share, bring up a Run dialog box and type in control printers. Then click OK.
The Run dialog box with the control printers command highlighted
The Device and Printers dialog box will appear. Just right-click on the printer you want to share and left-click on Printer properties.
The context menu for a printer in the Control Panel inside of Windows 10
Left-click on the Sharing tab and left-click on the box next to Share this printer. You can keep the name that appears or change it to something that might make more sense to a remote user. Maybe add in the location of the printer (city or office name). Then left-click on the Apply button in the lower right-hand corner.

Now that you have got the resources you want to share ready to go, let's go ahead and get things set up. The first thing we need to do is bring up the LogMeIn Hamachi program. By default, it starts up when you start Windows, and the icon is located in the notification area on the Taskbar (down by the clock). Just right-click on the icon and left-click Restore. You can also double-click on the shortcut on the desktop.

Now that you have the Hamachi program on the screen, right-click on the name of the computer you want to access the folder(s) or printer(s) on.
The context menu for a remote computer connection with the browse option highlighted in Hamachi
Left-click on Browse in the context menu that appears. This will bring up the File Explorer with a list of resources that are shared on that computer.

To access a shared folder, we could just double-click on the folder name and be done with it. But we would have to open the Hamachi program every time we wanted to get to that folder. But we can just map that folder to a drive letter and access it through File Explorer.

To map a shared folder, just right-click on the name of the folder and left-click on Map network drive.
The context menu for a shared folder with Map network drive highlighted in Windows 10
The Map Network Drive form will appear. Just select the drive letter you want to use for the folder from the pull-down menu.
The Map Network Drive dialog box inside of Windows 10
Make sure that Reconnect at sign-in is selected and click on Finish.

To use a remote printer, we will need to install the remote printer on your computer.
The context menu for a shared printer with Connect highlighted in Windows 10
To do this, we need to right-click to the name of the printer and left-click on Connect. Windows 10 will then download the driver for the printer and install it into your computer.

At this point, you should be ready to go with your VPN. Just remember that you need to be connected via the LogMeIn Hamachi program to be able to access any shared folders or printers.

LogMeIn Hamachi

Setting up an Android device as a Hamachi mobile client

Setting up an iOS device as a Hamachi mobile client

How to make your computer look and run like brand-new

Updated June 21, 2023

For most people, there is nothing better than a brand-new computer. But of course, you cannot get a new computer every few months. But you can get that same feeling. Here is how to make your computer look and run like brand-new.

How to make your computer look and run like brand new

For most of us, getting a brand-new computer every year is not financially possible. It would be nice, but realistically it is out of the question. But with a little work, you can get that brand-new feeling from your existing computer.

Looking brand-new

Perception is everything. If it looks new to you, it will feel new to you. And with a little cleaning and maybe a couple of hardware changes, it can look brand-new.

The first place to start is with the keyboard. Most keyboards are black and will show dirt and grim like no tomorrow. You will be amazed at how a good cleaning will make it appear brand new.

A really dirty keyboard before cleaning
A filthy keyboard before cleaning

Now when cleaning your keyboard, you will need to turn off your computer. That way, you do not accidentally press the wrong keys. I have seen it happen, especially with laptops with FN keys.

Since most of us eat while we work, compressed air can help dislodge anything that may have gotten in between or under the keys. A good spray of compressed air should get rid of the massive debris.

When it comes to psychically cleaning the keyboard, remember that liquid and electronics do not mix. Never spray a cleaning solution directly on your keyboard. Always apply it to the cleaning material (cotton swab, paper towel, etc.) first.

Lightly dampen a cotton swab or paper towel with a cleaning solution and ring out any excess liquid before cleaning. It may take some time to clean all of the keys, but remember how long it took to get them dirty (months? years?).

That same dirty keyboard after being cleaned
That same dirty keyboard after being cleaned

Now, if the printing has faded or worn off, maybe it is time to go ahead and replace the keyboard. Desktop keyboards are easy to replace; laptop keyboards can be a little harder. For new laptop keyboards, I recommend LaptopKeyboard.com.

When it comes to your mouse, the body will get dirty, and the buttons get looking worn. The same cleaning technique used for your keyboard applies to your mouse.

If it is a wired mouse, turn off the computer. If it is wireless, turn it off. Clean both the top and bottom with a lightly dampened paper towel. Use a lightly damped cotton swab to clean the optical lens on the bottom.

The next thing you might want to clean is the monitor. As with the keyboard and mouse, you will want to turn it off, unplug it and let it cool down. Once it is cooled down, you can start to clean it.

Just like with your keyboard, you want to start cleaning your monitor with some compressed air. If your monitor is dusty, you may want to take it outside before clean it with compressed air.

Use the compressed air to clean out all of the ventilation holes in the case. Make sure you get as much of the grime out as you can, as dust does conduct electricity.

Now lightly dampen a paper towel with a cleaning solution and wipe the outside of the case. When you get done with that, it is time to clean the screen.

To clean the screen, I recommend using a soap-based, not ammonia-based, glass cleaner, and microfiber towels to protect the finish. Never directly apply the glass cleaner to the screen to prevent damage to it.

Lightly dampen a microfiber towel with glass cleaner and thoroughly wipe the screen. Now before it has a chance to dry, wipe the screen off with a dry micro-fiber towel to remove any streaks that may have appeared.

The last thing to clean is the outside of the computer case itself. Please make sure you turn it off and unplug the power cord (desktop computer) or ac adapter (laptop computer) before you start to clean it.

Lightly dampen a paper towel with a cleaning solution and wipe down the outside (front, sides, top, bottom, and back). If you have any old and faded stickers, this would be a great time to remove them.

To remove stickers, I recommend using an adhesive remover like Goof Off. Just make sure the area with the label is laying completely horizontal, so you can let the adhesive remover sit on it for a little while.

Once you have let the adhesive remover soak in, use a plastic razor blade or plastic putty knife to scrape the label off. If the sticker has been on there for a while, it may take a few passes to get it removed.

When all of the labels are gone, go ahead and clean it with a paper towel with a cleaning solution. You want to get any residue from the adhesive remover off.

The next thing we want to do is clean the inside of the computer with some compressed air. For this step, we will need to disconnect all cables attached to the computer and take it outside.

Now the procedure is about the same for desktop and laptop computers. For desktop computers, here is a detailed article we did a little while back on how to clean the dust out of your computer.

The same procedures in the article above apply to laptops as well. All you have to do for a laptop computer is to locate the air intake for the cooling fan(s). But instead of using a nonmetallic rod to hold the cooling fan(s), use a straightened-out paper clip.

Running like brand-new

Now that you have the outside and inside clean, maybe it is time to get the operating system and programs cleaned up. Using the Windows built-in Disk Cleanup tool is an excellent place to start.

Windows 7 Disk Cleanup

Windows 8.1 Disk Cleanup

Windows 10 Disk Cleanup

Windows 11 Disk Cleanup

Once you have used the Disk Cleanup program, you can now look at getting rid of some of the programs you no longer need. You will need to get to the Control Panel to do this. The quickest way to get to the Control Panel is by using the Run dialog box.

How to get to and use the Run dialog box in Windows

My favorite (and the fastest way) to bring up the Run dialog box is to press the Windows logo key Windows logo key + R keys simultaneously. When it appears, type control and then select OK.

When the Control Panel appears, select either Uninstall a program (category view) or Programs and Features (icon view). You can then start to uninstall the programs you no longer use.

Now, if you want your computer to have that brand-new feeling, you can reset Windows 8.1, Windows 10 and Windows 11. The procedure is similar for Windows 8.1, Windows 10 and Windows 11.

How to reset Windows 10

How to reset Windows 11

But if you want that brand-new feeling, a clean installation of Windows is the way to go. Follow the instructions in the following article to perform a clean installation of Windows 10 or Windows 11.

How to perform a clean Windows 10 installation

How to perform a clean Windows 11 installation

You can use the same procedures listed in the article above for Windows 8.1, but you will have to download the Windows 8.1 Disc Image.

Windows 8.1 Disc Image

What you can do with an ISO file

What you can do with an ISO file

Updated October 25, 2022

Have you ever downloaded an ISO file and did not know what to do with it? More and more software companies are now distributing their software using ISO files. Here is what you can do with an ISO file.

What you can do with an ISO file

Nowadays, it seems like everyone is starting to use ISO files for distributing software. ISO files are just an image of a CD or DVD. You commonly see them used to deliver bootable software.

Now really quick, ISO stands for International Organization for Standardization. They have a set standard (ISO 9660) for the file system used for optical disks (CD, DVD, BD, etc.).

Even Microsoft is now using ISO files for distributing Windows. If you download Windows 7, Windows 8.1, Windows 10, or Windows 11 from Microsoft, you will get the option of downloading an ISO file.

But once you download the ISO file, what can you do with it? If you are running Windows 7, Windows 8.1, Windows 10, or Windows 11, you have three (3) options; mount it as a virtual optical drive, burn it to a disk or create a bootable USB drive.

You can also create ISO image files. For more information, check out How to create ISO files from your software disks.

How to mount and access files in an ISO file

By default, Windows 8.1, Windows 10, and Windows 11 can mount an ISO file as a virtual optical drive. Windows 7 requires a third-party program to mount an ISO file.

Once you mount an ISO file as a virtual optical drive, you can access the files and folders inside it. Most of the time, you will use this feature to run a software installation.

For Windows 7, we are going to use the open-source optical drive emulator WinCDEmu. Just download and install it using the default settings. Once WinCDEmu is installed, mounting an ISO image is similar to Windows 8.1, Windows 10, or Windows 11.

Windows 7

  1. Open Windows Explorer by using one of the following:
    • Left-click on the manila folder icon to the Taskbar.
    • or
    • Press the Windows logo key Windows logo key + E at the same time.
  2. Navigate to the ISO image you want to open.
  3. Right-click on it and select Select drive letter and mount on the context menu that appears.
    The Mount option highlighted on the ISO file context menu inside of Windows 7
  4. On the WinCDEmu screen that appears, select the drive letter you want to use for the virtual optical drive and left-click on OK.
    The main screen for WinCDEmu
  5. Using Windows Explorer, navigate to the virtual drive you just mounted. You can now use it as you would with any other physically attached optical drive.
  6. When you finish with the virtual drive, you can remove the drive by right-clicking on it and selecting Eject on the context menu that appears.
    The Eject option highlighted on the ISO file context menu inside of Windows 7

Windows 8.1, Windows 10 and Windows 11

  1. Open File Explorer (name changed in Windows 8.1) by using one of the following:
    • Left-click on the manila folder icon to the Taskbar.
    • or
    • Press the Windows logo key Windows logo key + E at the same time.
  2. Navigate to the ISO image you want to open.
  3. Right-click on it and select Mount on the context menu that appears. Windows 8.1, Windows 10, and Windows 11 automatically assign the next available drive letter.
    The Mount option highlighted on the ISO file context menu inside of Windows 10
  4. Using File Explorer, navigate to the virtual drive you just mounted. You can now use it as you would with any other physically attached optical drive.
  5. When you finish with the virtual drive, you can remove the drive by right-clicking on it and selecting Eject on the context menu that appears.
    The Eject option highlighted on the ISO file context menu inside of Windows 10

How to burn an ISO image file to a disk

The process for burning an ISO image to disk is the same for Windows 7, Windows 8.1, Windows 10, and Windows 11. Just make sure you have the correct blank media for the disk you want to burn.

For example, if your ISO file is under 700 MB's (Megabyte), it will fit on a CD. If it is between 700 MB's (Megabyte) and 4.7 GB's (Gigabyte), then it will fit on a DVD. If it is between 4.7 and 8.5 GB's (Gigabyte), it will fit on a Double Layer DVD. Anything over 8.5 GB's (Gigabyte), and it is going to go on a BD.

For more information on Megabytes and Gigabytes, check out What is a Bit? What is a Byte?.

Windows 7, Windows 8.1, Windows 10, and Windows 11

  1. Open Windows Explorer (Windows 7) or File Explorer (Windows 8.1, Windows 10, and Windows 11) by using one of the following:
    • Left-click on the manila folder icon to the Taskbar.
    • or
    • Press the Windows logo key Windows logo key + E at the same time.
  2. Navigate to the ISO image you want to burn to disk.
  3. Right-click on the ISO files and select Burn disk image on the context menu that appears.
    The Burn disk image option highlighted on the ISO file context menu inside of Windows 10
  4. Select the optical drive you want to use to burn the disk from the pull-down menu on the Windows Disc Image Burner screen. You also have the option to verify the disk after it is created. When you are ready, left-click on the Burn button.
    The main Windows Disc Image Burner screen inside of Windows 10
  5. When the optical drive is finished burning the disk, left-click on the Close button.
    The Windows Disc Image Burner screen verifying the disc has been burned inside of Windows 10

How to create a bootable USB drive from an ISO file

When you want to create a bootable USB drive, you will need a USB flash drive that is empty or that you do not mind if it gets erased. If you are going to use a USB flash drive that has been used before, double-check it to make sure there is nothing on it you may want to keep.

Remember to use a USB drive larger than the ISO file you want to put on it. A good rule of thumb is to use one that the capacity is more than 4GB. I prefer using 8GB or larger.

To create a bootable USB drive will require downloading and installing a separate program. There are several out on the Internet, but here are three (3) of the most popular programs.

AnyBurn

This free software allows you to create, edit, and burn CD, DVD, and BD discs. It also can create bootable USB drives from different types of image files, including ISO files. It is available for 32 and 64-bit versions of Windows, from Windows XP to Windows 11. There is even a portable version that requires no installation.

Windows USB/DVD Download Tool from Microsoft

This free tool is mainly meant for creating bootable Windows 7 USB drives from downloaded installation media. It is recommended to only install it on Windows 7, as the system requirements do not list support for Windows 8.1, Windows 10, or Windows 11.

Rufus - Create bootable USB drives the easy way

The thing about Rufus is it requires no installation, just download it, and it is ready to go. And there are a lot more options, including partition scheme, file system, and cluster size. You also have more boot options, including MS-DOS and FreeDOS.

How to get to and use the Run dialog box in Windows

Updated October 19, 2021

There may be a time when you need to run a program in Windows that does not have a shortcut to it. Usually, it is a program that is not often used. So here is how to start an application using the Run dialog box.

How to get to and use the Run dialog box in Windows

The Run dialog box is for running programs that you don't necessarily use that often and does not have a shortcut. It may be a system application or a downloaded installation program.

There are two (2) ways to use the Run dialog box. If you know the name of the application you want to start, you can usually type it into the Run dialog box and click OK.

For example, if you have Microsoft Word installed on your computer, you can type Winword (the actual name of Microsoft Word) in the Run dialog box and click OK. Microsoft Word will then start. That is because the program directory is in the Path (it is an environmental variable). The Windows system directory is in the Path by default.

If your program is not in the Path, you will have to click on Browse and manually find the program you want to start. Once you have the name of the program you want to start in the Run dialog box, click on OK.

Now bringing up the Run dialog box is relatively simple. The way you go about getting to it is different in each version of Windows, but there is one keyboard shortcut that works for all versions.

Windows logo key Windows logo key + R

Here are all of the ways to access the Run dialog box in the different versions of Windows.

How to bring up the Run dialog box in Windows 7

The Run dialog box in Windows 7
The Run dialog box in Windows 7

  1. Left-click on the Start menu.
  2. Navigate to All Programs > Accessories.
  3. Left-click on Run.

Or

  1. Left-click on the Start menu.
  2. Type Run in the search box right above the Taskbar.
  3. Left-click on Run in the search results.

Or

  1. Press the Windows logo key Windows logo key + R.

How to bring up the Run dialog box in Windows 8.1

The Run dialog box in Windows 8.1
The Run dialog box in Windows 8.1

  1. Left-click on the Start button.
  2. When the Start screen appears, type Run. It will automatically bring up the Search dialog box with Run in the search field, and the results will appear below it.
  3. Left-click on Run.

Or

  1. Right-click on the Start button to bring up the Power User menu.
  2. Left-click on Run.

Or

  1. Press the Windows logo key Windows logo key + X to bring up the Power User menu
  2. Press the R key.

Or

  1. Press the Windows logo key Windows logo key + R.

How to bring up the Run dialog box in Windows 10

The Run dialog box in Windows 10
The Run dialog box in Windows 10

  1. Type Run in the Search box (Cortana) on the right side of the Start button.
  2. Left-click on Run in the search results.

Or

  1. Left-click on the Start menu.
  2. Scroll down the list of programs until you come to the Windows System folder.
  3. Left-click on the Windows System folder to expand it.
  4. Left-click on Run.

Or

  1. Right-click on the Start menu to bring up the Power User menu.
  2. Left-click on Run.

Or

  1. Press the Windows logo key Windows logo key + X to bring up the Power User menu
  2. Press the R key.

Or

  1. Press the Windows logo key Windows logo key + R.

How to bring up the Run dialog box in Windows 11

The Run dialog box in Windows 11
The Run dialog box in Windows 11

  1. Left-click on the magnifying glass to the right of the Start button to bring up the Search dialog box.
  2. Type Run into the Search box and left-click on the app Run.

Or

  1. Left-click on the Start button to bring up the Start menu.
  2. In the upper right-hand corner of the Start menu, left-click on All apps.
  3. Scroll down the list of programs and left-click on Windows Tools.
  4. Left-click on Run.

Or

  1. Right-click on the Start menu to bring up the Power User menu.
  2. Left-click on Run.

Or

  1. Press the Windows logo key Windows logo key + X to bring up the Power User menu
  2. Press the R key.

Or

  1. Press the Windows logo key Windows logo key + R.

Use the Microsoft Update Catalog to find and install Windows drivers and updates

Are you having problems finding Windows drivers for your older hardware? Or have you had an update to Windows recently fail to install and want to install it manually? Then the Microsoft Update Catalog may be just what you need.

Using the Microsoft Update Catalog to find Windows drivers and updates

Sometimes repairing Windows computers can be hard, especially when it comes to drivers and updates. Usually, using the standard means of obtaining drivers (Device Manager / manufacturer website) and updates (Windows Update) is relatively easy.

But there are times when I cannot find a device driver or an update to Windows fails to install. That is when I go over to the Microsoft Update Catalog and see what I can find.

The Microsoft Update Catalog is a collection of Microsoft drivers, hotfixes and software updates like Windows Update. They are the same files you receive through Windows Update.

Just like Windows Update, there are three (3) types of updates: Important, Recommended, and Optional (drivers). The only difference is that you can choose what version you download.

Searching the catalog is relatively straightforward. For failed updates, I use the Knowledge Base (KB???????) number. For drivers, I use manufacturer/model number or the hardware id from Device Manager.

Finding and installing Windows Updates

Now before downloading updates, make sure that Windows Update is working correctly. Check the Windows Update history and see if all updates are failing to install or if it is just one.

If all updates are failing, take a look at this article, Troubleshooting Windows Update problems. If it is only one particular update that is failing, then I would go ahead and download it then manually install it.

First, you will need the Knowledge Base number from the Windows Update history to use for the search query.
Finding and installing Windows Updates 1
Once you have it, type it into the search field and click on Search.

The second thing you will need to know is what version of Windows you have and if it is 32-bit or 64-bit for the search results.
Finding and installing Windows Updates 2
Some updates are specific to one version of Windows. Some are general, across the board, every version of Windows.

Once you find the update you need, click on the Download button. A separate window will open with the update name and link to it. Just left-click on the link and choose whether you want to open it or save it. Since some of these can be rather large, I like to download them to my computer first, then install them.

Finding and installing Windows device drivers

Usually, the Device Manager inside of Windows works great for finding device drivers. If there is a driver for your version of Windows, it can automatically download and install it.

But what happens when there is not a device driver for your version of Windows? That is when you need to look for one for a previous version of Windows. Let me explain.

For example, you find that Windows 10 doesn't have a driver for your older hardware. You check the manufacturer's website, and they do not have one either. Or worse, they have gone out of business.

For this exercise, I will use a Windows 10 computer and a brand-new RAID controller I have had sitting here for around eight (8) years or so. The box indicates the last operating system that was supported was Microsoft Vista, so it is safe to say that Windows 10 will not have a driver.

Usually, the first thing I do is psychically check the device for any manufacturer name or model number. If I can find a model name or number, I use it as the search query in the Microsoft Update Catalog.

If I cannot find anything on the device that identifies it, I install it a computer and start it up.
Finding and installing Windows device drivers 1
I then go into Device Manager and let it try to find a driver. If Device Manager cannot find a driver, I use the hardware id
Finding and installing Windows device drivers 2
as a search query in the Microsoft Update Catalog.

Now I know that there are no drivers for Windows 10, so I have to find one for an earlier version of Windows. I will first look for a Windows 8.1 driver, then a Windows 7 driver, then a Windows Vista, and then a Windows XP driver.
Finding and installing Windows device drivers 3
As long as it is the right platform (32-bit or 64-bit), I should be able to use it.

Once I find a driver, in this case, it's for Windows XP 64-bit, I download it to a folder on my local drive. Now the downloaded driver file will have a .CAB extension, so before I can use it, I will need to extract the data from it.

Once I get the files/folders extracted, I go into Device Manager and select Update Driver. I then select Browse my computer for driver software. From there, I browse over to and select the folder where I extracted the driver files. I also check the Include subfolders checkbox. I then click on Next,
Finding and installing Windows device drivers 4
and Windows 10 installs the driver.

For more information on the Microsoft Update Catalog, follow the links below.

Microsoft Update Catalog
How to download updates that include drivers and hotfixes from the Windows Update Catalog

Free computer diagnostics

Repairing a PC can sometimes be expensive, and that is why we offer free basic in-shop diagnostics. Give one of our professional and experienced technicians a call at (602) 795-1111, and let's see what we can do for you.

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Geeks In Phoenix LLC, BBB Business Review

Customer service is #1

Here at Geeks in Phoenix, we take pride in providing excellent customer service. We aim to give the highest quality of service  from computer repair, virus removal, and data recovery.

Bring your computer to us and save

Repairing a computer can be time-consuming. That is why we base our in-shop service on the time we work on your computer, not the time it takes for your computer to work! From running memory checking software to scanning for viruses, these are processes that can take some time.

Contact us

If you have any questions, please feel free to give us a call at (602) 795-1111  and talk with one of our Geeks. Or you can send us a message from our contact page contact page , and one of our Geeks will get back to you as soon as possible. Or you can stop by and see us. Here are our hours and location.

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