When it comes to using Windows 10, the Start menu app tiles are a popular way to open some of your favorite programs. But what happens if the app tiles stop functioning correctly? Here is how to repair the Start menu apps.

The Start menu apps are not standard desktop Windows programs; they are Universal Apps, UWP (Universal Windows Platform), to be exact. They are designed to run on all Microsoft devices, including Xbox, Surface Hub, and HoloLens. Microsoft has set quite a few of them as default apps in Windows 10 for opening photos, videos, music, etc.. So when they stop working, it can be a significant problem.

The steps outlined in this article should be taken in the order listed. Remember to restart your computer between each step so that changes have a chance to take effect. The links to the blogs referenced in each stage are highly detailed and will open in new browser tabs. That way, you don't have to worry about trying to get back to this article.

Reinstall the Start menu apps

This step is one of the most straightforward procedures and should fix the Start menu apps most of the time. All you have to do is copy a string of text and paste it into an Administrative PowerShell console.

There are several ways to open an Administrative PowerShell. Here are a few of the most popular

1. Open an Administrative PowerShell using one of the following procedures.
• Bring up the Start menu by left-clicking on the Start button.
• Scroll down to the Windows PowerShell folder and left-click on it.
• Right-click on Windows PowerShell and select Run as Administrator on the context menu that appears.
or
• Bring up the Power User menu by right-clicking on the Start button.
• Left-click on the Windows PowerShell (Admin) link.
or
• In the search box to the right of the Start button type PowerShell.
• In the right-hand column of the search results, left-click on Run as Administrator directly below Windows PowerShell.
2. You will get a prompt stating Do you want to allow this app to make changes to your device? Left-click on Yes.
3. Copy and paste the following text into the PowerShell window.
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
4. When the script is done running, close the PowerShell window by typing exit and press enter.
5. Restart your computer.

Don't worry if a couple of errors are generated while running the PowerShell command. It happens even on a clean Windows 10 installation. If numerous errors are generated, then you may need to proceed with the following steps.

I once had a system that the Start menu apps would not reinstall because the Windows Security Service would not start. I had to repair it before I could get the Start menu apps working again. Remember that once you complete any of the following procedures, restart your computer and rerun the PowerShell command.

Check the drive for errors

There is a possibility that the Start menu apps are not functioning correctly because there are errors on your C:\ drive. Running a quick standard disk check may be just the thing your computer needs to get the Start menu apps running again.

And even if it doesn't fix the problem with the apps, it is always an excellent procedure to do before the next step. Here's how to run a standard drive check in Windows 10.

1. Open File Explorer using one of the following:
• Left-click on the File Explorer icon (manilla folder) on the Taskbar.
• Press the Windows logo key + E at the same time.
• Use the Power User menu by right-clicking on the Start button and selecting File Explorer.
2. In the left-side column left-click on This PC.
3. In the right-side column right-click on the drive you want to check and select Properties.
4. Left-click on the Tools tab.
5. Under Error checking left-click on Check.
6. Left-click on Scan drive.

If you get an error when trying to run a standard drive check, you may have to perform an advanced check. Here are all of the details on how to do it.

How to check your drive for errors in Windows 10

Check system files for corrupt or missing files

Now some of the files the Start menu apps require to operate correctly may be missing or gotten corrupted. Windows 10 has a utility called System File Checker (SFC) that can detect and repair problems with files required by Windows 10 for properly operation.

Let me forewarn you that you may have to run SFC more than once to fix some of Windows 10 files. You may even have to start your computer in safe mode to get SFC to repair Windows 10. Here's how to run a basic SFC scan:

1. Open an Administrator Command Prompt using one of the following.
1. Left-click on the Start button.
2. Scroll down the program list and then left-click on the Windows System folder to expand.
3. Right-click on Command Prompt.
4. On the context menu that appears, hover your cursor over More and then left-click on Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
or
1. In the search box next to the Start button, type Command Prompt.
2. In the list of results, the Command Prompt should be highlighted.
3. In the right-hand column under Command Prompt, there is an options menu. Left-click on Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Type sfc /scannow into the Admin Command Prompt and press enter.

And in the worst-case scenario, you may have to replace a corrupt file or two manually. Luckily there is a way to determine what files SFC repairs and what ones it cannot. The following article has all of the details on how to go about using SFC to its fullest potential.

Check Windows 10 system files with System File Checker

Perform an in-place upgrade of Windows 10

The next step to getting the Start menu apps to working again involves doing an in-place upgrade of Windows 10. Even though it sounds kind of scary, it is relatively simple.

When performing an in-place upgrade, your documents, pictures, and videos stay perfectly safe. And you can keep all of the installed programs too. The only downside is the default programs for specific file types revert to Windows 10 defaults. To me, that is no biggie. The following article gives all of the details on how to do an in-place upgrade.

How to repair Windows 10 by doing an in-place upgrade

Reset Windows 10

This step is the completely last resort to fixing the Windows 10 Start menu apps. I defiantly don't recommend it, but I do have to suggest it (reluctantly) as an option. With resetting Windows 10, you can keep all of your documents, pictures, and videos. But all of the programs that did not come with Windows 10 will be gone. The following article gives all the details on how to reset Windows 10.

How to reset Windows 10

Do you have a family member or friend who is always calling for help with their Windows 10 or Windows 11 computer? Do you wish you could easily connect to their system and take care of their problems fast? You can do just that with the Quick Assist program inside Windows 10 and Windows 11.

Now there is nothing new about being able to establish a remote connection from one Windows computer to another. The Remote Assistance program has been in Windows since Windows Vista, but it does require some detailed setup before you can use it.

On the other hand, Quick Assist is installed in Windows 10 and Windows 11 and is pretty much ready to go when you needed. Its requirements are pretty minimal: both computers have to be running Windows 10 or Windows 11, and the person assisting needs to have a Microsoft account.

Quick Assist does have a few great features. The first one has to be how easy and straightforward it is to use. It comes already installed, and all you have to do is start it up and follow the prompts.

The second feature that stands out is the ability to restart the remote computer you are giving assistance to and have the connection restart automatically. This feature is handy when installing and uninstalling software on the remote computer.

A couple of the other great features are the ability to view a single monitor or all of the monitors on the remote computer. You can annotate (draw) on the remote computer screen (great for illustrating how to do something). And there is even a button to start the Task Manager.

There are two (2) features that are not included that most remote connection software you pay for include. The first one is being able to transfer files between the two computers directly.

You can get around this by using cloud-based file storage like Dropbox or Google Drive. All you have to do is use a browser on the remote computer to log into your cloud storage and download files you uploaded from your computer.

The second feature that is missing is a shared clipboard. Quick Assist does include a chat window (instruction channel) that you can transfer links and text between the computers.

The downside is that the chat window gets cleared with every message that is sent. You can get around this problem by enabling the Clipboard history on the remote computer.

Then in the chat window on the remote computer, you can click on the Copy button, and have all of the pieces of text you send to the remote computer saved to the Clipboard. For more on Windows 10 Clipboard features, follow the link below.

How to use all of the Clipboard features in Windows 10

How to start a Quick Assist session

How to open Quick Assist inside of Windows 11

1. Left-click on the Start button to bring up the Start menu.
2. In the upper right-hand corner of the Start menu, left-click on All apps.
3. Scroll down the list of programs and left-click on Windows Tools.
4. Left-click on Quick Assist.

or

1. Left-click on the magnifying glass to the right of the Start button to bring up the Search dialog box.
2. In the Search dialog box, type Quick Assist.
3. In the list of results, the Quick Assist should be highlighted.
4. Left-click on Quick Assist.

How to open Quick Assist program inside of Windows 10

1. Left-click on the Start button and scroll down to Windows Accessories.
2. Left-click on it to expand the contents.
3. Left-click on Quick Assist.

or

1. Using the search box on the right side of the Start button, type in Quick Assist,
2. Left-click on it in the search results.

Once Quick Assist is up on your screen,

there are two choices: Get assistance and Give assistance.

If you are getting assistance

1. Enter the 6-digit security code from the person assisting you and left-click on the Share screen button.
2. You will be prompted to allow access to your computer.
   
   Left-click on the Allow button to share your screen.

If you are giving assistance

1. Left-click on the Assist another person button. You will be prompted for the email address and password associated with your Microsoft account.
2. Once you are logged in, a security code will appear.
   
   There are some options on how to deliver the security code at the bottom of this dialog box. But the majority of the time, you will have the person you are assisting on the phone. Give them the 6-digit security code.
3. The next screen will ask you what sharing option you want.
   
   You can choose between Take full control or View screen. Make your selection and left-click on Continue.

The Clipboard is one of the most widely used features inside Windows. It used to be just for copying a small amount of text, but not anymore. Let's look at all the Clipboard features inside Windows.

In the early days of computing, users could store small amounts of data in the computer's RAM (Random Access Memory), which was called the Paste Buffer. You could only save one piece of data at a time, and every time you copied a new piece of data, the last piece was erased.

But over the decades, the Paste Buffer, now known as the Clipboard, has evolved into a valuable and essential tool for productivity. The Clipboard in Windows 10 and Windows 11 can hold multiple pieces of text and images. And how you access the Clipboard has changed over the years.

Before you can take advantage of the full capability of the Windows Clipboard, you have to do a couple of things. The first thing you need to do is to make sure that the Clipboard history feature is turned on.

With Clipboard history turned on, you can view and paste all of the different items you have copied to the Clipboard. You will need to go to Windows Settings to make sure that this feature is activated.

How to get to the Clipboard section of the Windows 11 Settings app

1. Open the Windows Settings app by either:
• Left-click on the Start button to bring up the Start menu. In the upper right-hand corner of the Start menu, left-click on All apps. Scroll down the list of programs and left-click on Settings.
• Right-click on the Start button to bring up the Power User menu. On the Power User menu, left-click on Settings.
• Press the Windows logo key + I.
2. Left-click on the System category in the left-hand column.
3. Scroll down the right-hand column and left-click on the Clipboard category.

How to get to the Clipboard section of the Windows 10 Settings app

1. Open the Windows Settings app by either:
• Left-click on the Start button, which will bring up the Start menu. On the Start menu left-click on the gear icon (Settings).
• Right-click on the Start button, which will bring up the Power User menu. On the Power User menu, left-click on Settings.
• Press the Windows logo key + I.
2. Left-click on the System category.
3. Scroll down the left-hand column and left-click on the Clipboard category.

Once you are in the Clipboard section, make sure that the Clipboard history is turned on.

You can also clear all of the items on the Clipboard from here.

Now copying text to the Clipboard has always been pretty straightforward, but there may be times you want to copy images to it. The second thing to do is to make sure you have all the programs you can use to capture images.

The first screen capture program built into Windows is the Snipping Tool, and it has been in Windows since Windows 7, and it works well for capturing anything on-screen (if you can see it, you can capture it).

And it automatically copies whatever you snip to the Clipboard. But it does prompt you to save your snip to a file when you close it.

And the second built-in app for capturing screen snips is the Snipping Bar.

Microsoft included it in Windows 10 Version 1809, and few people know about it. That's because you have to use a combination of three (3) keys on the keyboard to bring it up (Windows logo key + Shift + S).

The downside of the Snipping Bar is that it only captures one snip at a time. Every time you want to capture a screen snip, you have to press the Windows logo key + Shift + S keys. The Snipping Tool will capture as many snips as you like until you close it.

We are now all set to start copying items to the Clipboard. Remember that you can paste text from the Clipboard into almost any program, but you can only paste images into programs that can display images.

For example, you can paste text from the Clipboard into Notepad but not images. But can paste both text and images from the Clipboard into Paint or Wordpad.

There are several different ways to copy and paste from the Clipboard. Here are a few of the most common ways to do it.

Ways to copy text to the Clipboard

Highlight the text you want to copy and then:

• Press Ctrl + C on the keyboard
  
• Right-click on the highlighted text and select Copy from the context menu

Ways to copy graphics to the Clipboard

Highlight the image you want to copy and then:

• Press Ctrl + C on the keyboard

If you can not highlight the image then:

• Right-click on it and select Copy.
• Use the Snipping Tool or the Snipping Bar to capture a snip of it.

Ways to paste from the Clipboard

Select where you want to place the graphic or text in the program of your choice then:

• To paste the last item copied to the Clipboard, press Ctrl + V on the keyboard.
• To select an item on the Clipboard, press the Windows logo key + V to display the Clipboard history.
  
  Then use your mouse or keyboard arrows to scroll through the clips. When you find the one you want to use, left-click on it (mouse) or press enter (keyboard).

For more information on the keyboard shortcuts discussed in this article, follow the links below.

Windows logo key shortcuts for Windows 11

Windows logo key shortcuts for Windows 10

General keyboard shortcuts

Check out the following video for examples of copying to and pasting from the Clipboard inside Windows 10.

With more and more people working from home, keeping your personal computer safe and secure is essential. There is always somebody out there that will want to get your information and data. So here are five (5) things to look at to protect your computer when working from home.

It is hard not to be paranoid when it comes to the security of your computer at home. You hear about all the ways that the bad guys can get access to your data. But with a few simple changes, you can harden the security of your personal computer.

E-mail

E-mail is the most popular way for the bad guys to get access to you. They will try and infect your computer with a malicious attachment or get you to go to a compromised website to get your information. Sometimes they just want you to respond to their e-mail with your personal information.

Either way, e-mail is currently the largest source of attacks and scams. But there are some simple things you can do to protect yourself. The first thing you want to look at is how you view your e-mail.

Now e-mail can be written using two (2) different formats: plain text (like in a .TXT file) or HTML (like the code used for websites). Plain text e-mail cannot have any special formatting, but HTML e-mail can.

Just like malicious websites can have hidden code that can download and install malware, adware, and viruses, so can malicious HTML formatted e-mail. There is no difference between the two.

So, just like if you went to a malicious website and viewed an infected web page that had a malware payload inside of it, displaying a malicious HTML formatted e-mail has the same effect.

The best way to avoid downloading the contains of an HTML formatted e-mail is by not using the preview feature in your mail program. Most of them, like Outlook and Thunderbird, can turn off the preview pane. If the HTML formatted e-mail can not be rendered, it cannot execute the code inside.

One thing to remember is that if you do not know or recognize the person or company that sent you a questionable e-mail, just delete it. It is not worth the trouble a malicious e-mail can cause just to see what is in the e-mail.

While on the subject of malicious e-mail, knowing how to spot a piece of junk mail is essential. I go into more detail on how to do it in the following article I wrote a little while back.

How to spot a piece of spam e-mail

There is another option when it comes to e-mail security, and that is using an anti-spam program. Since I get hundreds of e-mail a day, I started using the anti-spam program MailWasher almost two decades ago. It is perfect for getting rid of junk mail.

For more information on MailWasher, check out this article I wrote a couple of years ago. They have a paid version and a free version.

Eliminate spam from your inbox with MailWasher 7.5

Tech scams

Tech scams have seemed to lose there popularly with bad guys. I guess is it because consumers are getting smarter and not falling for them anymore. But you still get them from time to time, so here is a link to an article I wrote about avoiding them.

How to handle a tech scam

The bottom line is, don't give them any information and, whatever you do, do not provide them with access to your computer!

Software updates

Allot of people don't apply updates to Windows and other programs because they are afraid that the upgrades will break the software. Yes, it does happen occasionally, but not regularly.

Sure, I have had my fair share of repairing computers that have experienced a failed update. But more often than not, updates install flawlessly. With all of the testing that software manufacturers do to updates, a failed upgrade is kind of rare.

But recovering from a virus or malware infection that could have been prevented by applying software updates can be expensive. And kind of embarrassing too.

Then there is using an operating system, like Windows XP, Windows Vista, or Windows 7 that has reached its end-of-life and no longer gets security updates. I get the "I just like the way it works" or "My software won't run on the latest version of Windows" arguments.

I have found solutions to those arguments, and many like them. When there is a will, there is a way. But running unpatched software is just way too dangerous. Bite the bullet and apply updates or upgrade your software.

Anti-virus software

This is another piece of software you have to keep an eye on. The biggest problem I encounter is expired anti-virus licenses. A customer will get a new computer with anti-virus software preloaded that has a 30 or 60-day trial license.

When the trial license expires, they just ignore the pop-ups telling them about the expired license. Luckily, Windows 10 has a highly rated anti-virus program (Windows Security) built-in. It will usually take over when a trial anti-virus license expires.

Typically when I set up a new computer for a customer, I ask them what they want to do about anti-virus software. The majority of them tell me to remove the pre-loaded trial version of anti-virus software.

If they don't have a preference for a particular anti-virus program, I have them go to an independent, third-party website like AV Test and check the ratings for the different anti-virus software.

A lot of people are surprised that Microsoft's Windows Defender / Windows Security is rated so high. Microsoft has worked hard over the years to improve its anti-virus software.

Now the cool thing is even if you have installed another companies anti-virus software on Windows 10, Windows Security will see it and set it as the default. But you can still have Windows Security do periodic scans.

Routers

This security tip may or may not affect you. If you lease your router from your Internet Service Provider (ISP), then this topic is not relevant to you. If you own your router, then this will be of interest to you.

Home Internet routers have always been a target for the bad guys. There are two reasons for that: First is the fact that home users don't usually change the default administrative passwords. Luckily, a few years ago, router manufacturers started to install complicated default passwords.

The second reason is that once people set up their routers, they have a tendency not to think about them anymore until something goes wrong. Its as I like to call it, the set it and forget it syndrome.

Just like I discussed updating software earlier in this article, your router also has software that gets updated. It is called firmware, and it is the operating system for your router. Think of it as what Windows is to your computer; the firmware is to your router.

Now the problem is that the firmware in your router does not get automatically updated. You have to do this manually. And sometimes it can be kind of hard to determine what version of firmware your router is running, if there is an updated version of firmware for your router and how to go about upgrading the firmware of your router.

The first place to start is to log into your router and find out what version of firmware it is running. It is usually listed right on the first screen. From there, you go to the manufacturer's website and find the product page for your router. What you are going to need is the manual for your router.

An effortless way to find it is by just searching on Google. Just search for manufacturer model manual, and the product page for your router should be in the top three (3) results. Once you have the manual, you can search it for Firmware Update, and it should explain where to go inside of your router to look for and upload a new version of the firmware.

Now that we have looked at the firmware of the router, let's take a look at the security of your router. The bad guys regularly scan an ISP's range of IP (Internet Protocol) addresses looking for open ports to attack. An IP address is a unique string of numbers that identifies each device on the Internet.

We now want to check and see if your router has any open ports that can be used by the bad guys to gain access to your router or any of the devices inside your network. For this, we want to do an unintrusive scan of all of the service ports on your router.

Gibson Research Corporation has a fantastic tool for doing this called ShieldsUp!. Just go over to the website, and under the Services pull-down, you will find ShieldsUp.

Once you get to the ShieldsUp! page click on the Proceed button. From there, you can select from several different types of scans. I recommend the All Service Ports scan.

Once the scan is complete, the webpage will display the scan results. If you score a perfect rating, you are good to go. If any ports that require attention, the webpage will tell what you need to do.

Do you have two personal computers and would like to remotely access one from the other? Looking for an effortless way to do it? You can do just that for free with the personal version of TeamViewer.

Remotely accessing a computer is pretty commonplace nowadays. It used to be pretty technically involved to set up remote connections between two computers. But with software like TeamViewer, setting up remote access between computers is pretty straightforward.

So what would be the main reason for using remote access software? First, it would be to access the software installed on another computer. Second, it would be to use that software to access files on that computer or the network it is on. It comes down to being able to work on your computer without having to be sitting in front of it.

We here at Geeks in Phoenix have been using commercial, pay-per-seat remote access software for years now. In researching this article, I wanted to find remote access software that could be used for personal use for free.

I have worked with TeamViewer over the years, as some of our customers use it regularly. For personal use, the free version works quite well. Sure, it doesn't have all of the bells and whistles of the paid version, like remote printing or tech support, but for remote access and file sharing, it works well.

Setting up TeamViewer on two computers for personal use is pretty simple. The installation process involves installing the software on both systems and creating a TeamViewer account that links the computers together.

The first thing you do is download and install the TeamViewer software on one of the two computers you want to link together. During the installation, you will come to a screen that asks you how you would like to set up TeamViewer.

When prompted for the type of installation, I recommend using the default setup. When you get prompted for how you want to use TeamViewer, select Personal / Non-commercial use since you are just using it to connect two of your personal computers.

Once the installation is done on the first computer, the TeamViewer program will appear. In the left-hand column, you will see a menu with several categories: Remote Control, Remote Management, Meeting, Computer & Contacts, Chat, and Augmented Reality.

The Remote Control category should be highlighted, and in the center column, you will find a section labeled Unattended Access.

Select Start TeamViewer with Windows and Grant easy access.

When you select Grant easy access, the Assign to account form will pop-up asking you for an e-mail address and password.

This is where you are going to create a TeamViewer account.

Click on Create Account, and then the Create TeamViewer account form will appear.

Just fill in the required information and go through the steps to verify your e-mail address.

You now have a TeamViewer account. Go back to the TeamViewer screen and make sure that Grant easy access is selected under Remote Control. If it is not, then select it and put in your TeamViewer account details.

Now download and install TeamViewer on your second computer. Use the same options you used for the installation on your first computer. When the installation is complete, the TeamViewer's main screen will appear.

Just like with the first computer you installed TeamViewer on, the Remote Control category should be highlighted. Under Unattended access, select Start TeamViewer with Windows and Grant easy access. When the Assign to account form appears, just type in your e-mail address and password associated with your TeamViewer account.

Once you have both of your computers linked to your TeamViewer account, you should see both of them listed under the Computers & Contacts category on both computers.

You can double-click on the name of the computer you want to access remotely, and a separate screen for that computer will appear. For more options, you can also right-click on the computer name

and a context menu will appear with all of the options available. For more information on TeamViewer, just click on the link to their website below.

TeamViewer