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Locating and installing missing storage drivers for a clean Windows install

Have you ever encountered a situation where you are trying to install Windows on your computer, but the installation process does not find any available drives to install the operating system? This can be a frustrating experience, but there are several steps you can take to find a driver and complete the installation process. In this article, we will show you how to locate and install missing storage drivers when performing a clean install of Windows.

Locating and installing missing storage drivers for clean Windows install

If you're installing Windows for the first time (clean), and there are no drives listed to install Windows on, don't worry. This issue is common and can be resolved with a few simple steps. The problem is that Windows does not have a generic driver in its installation media for your storage controller.

This was common in the '90s when you had to load the storage controller driver(s) from a floppy disk by pressing F6 when prompted for a drive to install. That is why they are called F6 drivers. In fact, some of the hardware manufacturers still use the F6 folder name in their storage driver packaging.

Now, when it comes to requiring third-party storage controller drivers to install Windows, it usually occurs with RAID (Redundant Array of Inexpensive Disks) storage controllers. But recently, I have also had to use manufacturer drivers for the SATA (Serial AT Attachment) storage controllers used with 11th-generation Intel processors.

Identify the missing storage drivers: This will require having the manufacturer name and model number of your motherboard or controller card. Please make a note of this information, as it will help you locate the missing drivers in the next step.

Download the missing storage drivers: Once you have identified the missing storage drivers, the next step is to download them. You can download the drivers from the manufacturer's website. Some driver downloads are self-extracting install programs, so just download the driver package.

When you download the drivers, make sure you download the correct drivers for your operating system and system architecture (32-bit or 64-bit). Once you have the driver package downloaded, use an archive program like 7-Zip to extract the storage driver package to a separate folder manually.

Copy the drivers to a USB drive: Next, you must copy the downloaded drivers to a USB drive. Make sure the USB drive is formatted in FAT32 or NTFS format and has enough free space to accommodate the drivers. Create a new folder on the USB drive and name it something like Windows Drivers. Then, copy the downloaded drivers to this folder.

Install the missing storage drivers: Now that you have the missing storage drivers on a USB drive, you can install them during the Windows installation process. Here's how:

  1. Boot your computer from your Windows installation media and proceed through the installation process.
  2. When you reach the Where do you want to install Windows screen, and no drives are shown, insert the USB drive with the storage drivers and click Browse to locate the drivers.
  3. Navigate to the folder on the USB drive where you saved the drivers and select the appropriate driver file.
  4. Click OK to install the driver.

Once the driver is installed, you can proceed with the Windows installation without any further issues.

In conclusion, locating and installing missing storage drivers during a Windows installation from a USB drive is a relatively simple process. By following the steps outlined in this article, you can resolve the issue and proceed with the installation smoothly.

How to reuse a SATA HDD or SSD

Updated January 6, 2025

So you upgraded the drive in your computer and now have an extra SATA drive that you do not know what to do with. There are a couple of things you can do with it. So here is what you can do with your old SATA drive.

How to reuse a SATA HDD or SSD

I have written several articles on how to clone the drive in your Windows-based computer. But I have never written an article on what to do with the drive that you replaced.

Regarding the old SATA drive, there are two options: reuse or recycle it. Either way, you will need some additional hardware to utilize the old drive.

To reuse it inside of your computer, you will need a spare drive carriage, mounting screws, a 7-pin SATA data cable, and a spare 15-pin SATA power connection. If you want to connect it externally, you need a drive enclosure (2.5" or 3.5").

To recycle it, you will need to erase all of the data on the drive. I like to encrypt the drive with BitLocker first, then perform a seven-pass DoD (Department of Defense) disk wipe. So even if someone were able to recover any data, it would still be encrypted.

Now, was the old drive bootable (contained the operating system)? If so, then there will be a boot record that needs to be deleted before you can reuse it.

If you plan on reusing the drive, simply erasing all of the data on the drive should work. If you plan on recycling it, you will need to securely erase all of the data so no one can successfully recover anything from it.

If the drive was used only for storage, then erasing all of the data will work. If it was the boot drive in your computer, we have to erase all of the data and delete the boot record so that any computer that it is connected to does not accidentally boot up onto it.

Time to erase the drive

The first thing you have to do is attach the drive to your computer, either by turning the computer off and installing the drive inside of your computer. Or by connecting it externally using a drive case, docking station, or a USB adapter.

Remember that if the drive was originally a boot drive and you installed it inside of your computer, your system may try to boot on that drive. It is recommended that you wipe the drive of any boot record and boot partition before installing it inside your computer.

Several drive manufacturers have software that can erase the data from one of their drives. Western Digital, Seagate, and Samsung are a few that have that type of software. In fact, Seagate's Seatools for Windows will work on any manufacturer's drive.

There is also third-party software that can perform DoD (Department of Defense) disk erasing. The UBCD (Ultimate Boot CD) has several programs that can perform a DoD disk wipe (I like using Darik's Boot and Nuke). If you are planning on recycling the drive, a DoD wipe is recommended.

There have been times when I have seen a manufacturer's software fail when it comes to erasing data from a drive. It usually happens when the drive in question was originally a boot drive.

As you can see from the following screen capture,
The properties of a hidden partition in Windows Disk Management
the original boot/recovery partition can not be deleted in Disk Management application.

In cases like that, using the Diskpart application works great. It is a command-line program, but you can use it to delete any partition if you are very careful.

Using Diskpart to erase a drive

Note: Misusing Diskpart can erase a disk that you may not want to be wiped, so be extra careful and double-check the disk number before proceeding.

To ensure that you erase the correct drive, let's open Windows Disk Management and verify the disk number.

  1. Open Disk Management by right-clicking on the Start Windows logo key button and selecting Disk Management from the Power User menu.
  2. Locate the disk in question.
    The disk number of a drive in Windows Disk Management
    It will be labeled Disk #. Please make a note of the disk number, as it will be required for the next step.

To erase your SATA drive, you will need to run command-line syntax(s) and parameter(s) in an administrative Command Prompt or PowerShell. In Windows 11, you can access both of these through the Terminal app.

Open Terminal with Administrator privileges in Windows

  1. Right-click on the Start button Windows logo to bring up the Power User menu.
  2. Left-click on Terminal (Admin). If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Open a Command Prompt or PowerShell with Administrator privileges in Windows

  1. Left-click on the magnifying glass to the right of the Start button Windows logo or use the Windows logo key Windows logo key + S to bring up the Search dialog box.
  2. In the Search dialog box, type Command Prompt or Windows PowerShell.
  3. The Command Prompt or Windows PowerShell should be highlighted in the results list.
  4. An options menu is in the right-hand column under Command Prompt or Windows PowerShell. Left-click on Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Now that you have an Administrative Command Prompt, PowerShell, or Terminal open.

  1. Type diskpart and then press enter.
  2. Type list disk and press enter.
    The list disk command in diskpart
  3. Type select disk #, replacing the # with the disk number found in Disk Management.
    The select disk command in diskpart
  4. Type clean and press enter.
    The clean command in diskpart
    The list disk command in diskpart showing a the empty disk
  5. Type exit to close Disk Management.
  6. Type exit again to close the Command Prompt.

Time to format the drive

All partitions will now be gone, and the drive is ready to be reformatted. Let's go back into Disk Management and reformat the drive. When you open Disk Management, you should be prompted to initialize the disk.

The initialize disk dialog box in Windows Disk Management

If the drive is smaller than 2 Terabytes, use the MBR (Master Boot Record) partition style. Any drive larger than 2 Terabytes must use the GPT (GUID Partition Table) partition style.

Once you initialize the disk, right-click on the unallocated space and select New Simple Volume.
The create a new volume dialog box in Windows Disk Management
You will be prompted for the volume size, assigning a drive letter or path, and specifying the format you want the partition in. Using the selected defaults is recommended.

Five free Windows utilities that do not require installation

Updated December 29, 2024

Some of my favorite programs for performing computer diagnostics are the kind that you just download and run. These applications are simple to use and can be deleted when I am finished with them. So here are some of my favorite portable programs for Windows.

Five free Windows utilities that do not require installation

Since I repair computers for a living, I use many different programs during my typical workday. Most of them I can store on USB drives for quick access.

However, there are some programs that I like to download before I use them, as they are portable applications and do not require installation. Since they do not get installed, the only way to get the latest updated version is by downloading them.

Some of these programs have time stamps and will expire after a certain amount of time. So downloading them when I need them makes the most sense. The hardest thing about downloading them is remembering where you saved them.

All of the applications mentioned in this are article can run on any version of Windows currently supported by Microsoft. And the best thing is that they are all free to use.

CPU-Z

Portable program - CPU-Z


This convenient utility displays the details of the installed processor, motherboard, memory, and graphics card in any given computer. This way, you do not have to disassemble a computer to determine its installed components.

CPU-Z comes in handy when you are looking to add or upgrade your computer's memory modules. I use it when a customer wants to upgrade the installed memory, as it displays the exact part number of all installed memory modules.

There are portable (ZIP) and installable (EXE) versions of CPU-Z and versions customized for particular motherboard vendors. If you are going to use CPU-Z to measure system performance between different BIOS settings, the installed version may be the best bet.

But if you are only going to run it a couple of times, then the stand-alone version will work quite well. All you have to do is extract the files inside the ZIP archive, and you are ready to go.

For more information on CPU-Z, follow the link below.

CPU-Z

Advanced IP Scanner

Portable program - Advanced IP Scanner

Have you ever added a new device to your network and then could not find it? That is where Advanced IP Scanner comes in handy. It can scan your network and find network devices, shared folders, and shared printers. You can even use it to access other network computers remotely.

Advanced IP Scanner can be installed or run as a stand-alone program. When you download the program, it comes as an EXE file. When executing it, you have the option of installing it or just running it.

If you are only going to use it a couple of times, then the stand-alone version will work. If you are going to use it regularly, you may want to perform a complete installation.

For more information on the Advanced IP Scanner, follow the link below.

Advanced IP Scanner

Adwcleaner

Portable program - Adwcleaner

This is by far my favorite tool for cleaning up Internet browsers. Just download and run Adwcleaner to remove adware and PUPs (Probably Unwanted Program) from your favorite browser.

Unlike the rest of the programs in this article, when Adwcleaner downloads its latest database, it also checks for a new version of itself. It will download an updated version but does not remove the previous version. It has to be removed manually.

Besides cleaning up browsers, it will also clean up and reset the TCP/IP network stack back to the default settings. And if you only need to run it a couple of times, it can delete itself and all of its quarantine files.

For more information on Adwcleaner, follow the link below.

Adwcleaner

Microsoft Safety Scanner

Portable program - Microsoft Safety Scanner

Microsoft's Safety Scanner is a powerful utility when it comes to scanning for viruses and malware. Even though the user interface is sparse, the true power is built into it.

Since this program is updated on a pretty regular basis, you will defiantly want to download it when you are ready to perform a scan. Keep in mind that this program is date stamped and will run only for ten (10) days after it was downloaded.

There are only a couple of choices regarding the types of scans it will perform; Quick, Full, or Customized. Be warned that if you choose a full scan, it can take hours or even days to complete, depending on how much data your drive(s) contains.

Remember that the Microsoft Safety Scanner is for manually scanning for malware and viruses and does not replace the need for a full-time anti-virus program.

For more information on Microsoft's Safety Scanner, follow the link below.

Microsoft Safety Scanner

Sysinternals Suite

Portable program - Sysinternals Suite

With over seventy utilities, Microsoft's Sysinternals Suite has the most extensive set of diagnostics tools. Sysinternals have been around for more than two decades and have become a staple in computer technicians' toolbox.

Every single program in the suite is a stand-alone program and does not require installation. You can download the complete suite of utilities in a single ZIP file or a single utility separately; it is your choice.

Now you have to remember that the Sysinternals Suite does not automatically update any of its programs. But there are script files out there that can download updated files.

There is also the Sysinternals Live service that allows you to run the tools directly from the web. That way, you will always have the latest and greatest version of any of the utilities.

For more information on Microsoft's Sysinternals Suite, follow the link below.

Sysinternals Suite

How to fix the Windows black screen with a white mouse cursor

Updated March 23, 2025

Have you ever started Windows, and the only thing that appeared was a black screen with a white cursor? Here is how to get the Windows GUI (Graphic User Interface) to appear.

How to fix the Windows 10 black screen with a white mouse cursor

Usually, when you log in to Windows, the Start menu, Taskbar, and Desktop will appear with all of your favorite icons. But there may be a time when all that appears is a black screen with a white mouse cursor.

What has happened is the GUI has failed to load. And believe it or not, it is the File Explorer. But getting a GUI to appear is easy.

How to get the GUI to appear in Windows

  1. Press CTRL + ALT + DEL at the same time. This will bring up the Windows Security screen.
    The Windows 10 lock screen
  2. On the Windows Security screen, left-click on Task Manager.
    The Windows 10 Task Manager without running apps
  3. If when Task Manager appears, there is nothing showing but a message that says There are no running apps, left-click on the arrow next to More Details in the lower left-hand corner. The Task Manager will now show all the details.
    The Windows 10 Task Manager with running apps
  4. In the upper left-hand corner of Task Manager, left-click on File, then Run new task.
    The Windows 10 Task Manager Create new task dialog box
  5. In the Create new task form that appears, type in Explorer and left-click on OK.
  6. The Desktop, Start menu and Taskbar will now appear.

What file system should you use for your external drive?

Updated December 29, 2024

When choosing a file system for your external drive, it's crucial to consider various factors, including compatibility, performance, and the types of files you plan to store. The file system you select can significantly affect how you interact with your data, the speed of file transfers, and even data security. Below is a closer look at the three top operating systems and the file systems that work with them.

What file system should you use for your external drive?

Understanding File Systems

A file system is a way of organizing and storing files on a storage device. It dictates how data is read, written, and organized on the drive. Different operating systems (OS) and devices use different file systems, and understanding these can help you choose one that meets your needs.

Windows operating system

  • FAT (File Allocation Table) (FAT12, FAT16, FAT32) - FAT was initially developed for floppy disks and was soon adapted to hard drives and other devices. With the limited file size (4GB for FAT32) and limited volume size (32TB for FAT32), and the ever-increasing size of drives, FAT is now used only for smaller USB drives.
  • exFAT (Extensible File Allocation Table) - exFAT was designed as a replacement for FAT and optimized for USB flash drives and SD cards.
  • NTFS (NT File System) - Microsoft introduced NTFS in Windows NT 3.1, and is now the default file system for Windows.
  • ReFS (Resilient File System) - ReFS was created to overcome some of the problems NTFS had with data storage. It first appeared in Windows Server 2012, and its support has been re-introduced in Windows 11.

MAC operating system

  • HFS (Hierarchical File System) - HFS was the original file system for the Mac OS. Over the years, support for HFS has been reduced to read-only in newer Mac OS versions. Starting with Mac OS 10.15, support for HFS was removed.
  • HFS+ (Hierarchical File System Extended) - HFS+ was the replacement for the HFS file system as it supported larger file sizes. HFS+ is still supported in the Mac OS but is no longer the default file system.
  • APFS (Apple File System) - APFS is now the default file system for Mac OS, iOS, and iPadOS.

Linux operating system

  • EXT (Extended File System) - EXT was the first file system designed specifically for Linux. EXT had a file system limit of 2GB and was soon replaced.
  • EXT2 (Second Extended File System) - EXT2 replaced EXT as the default file system for Linux in the mid-'90s. Many versions of Linux still use EXT2 for the file system for USB flash drives.
  • EXT3 (Third Extended File System) - EXT3 replaced EXT2 as the default file system for Linux in the early '00s. One of the main advantages of EXT3 is its compatibility (forward and backward) with EXT2.
  • EXT4 (Fourth Extended File System) - EXT4 replaced EXT3 as the default file system for Linux in the late '00s. There are several advantages to EXT4, including larger volume and file sizes and backward compatibility with EXT2 and EXT3.

Compatibly Index

File System Operating System
FAT Windows (1) Linux (1) Mac OS (1)
exFAT Windows (1) Linux (3) Mac OS (1)
NTFS Windows (1) Linux (3) Mac OS (2)
ReFS Windows (3) Linux (3) Mac OS (3)
HFS Windows (3) Linux (3) Mac OS (3)
HFS+ Windows (3) Linux (3) Mac OS (1)
APFS Windows (3) Linux (3) Mac OS (1)
EXT Windows (3) Linux (3) Mac OS (3)
EXT2 Windows (3) Linux (1) Mac OS (3)
EXT3 Windows (3) Linux (1) Mac OS (3)
EXT4 Windows (3) Linux (1) Mac OS (3)
1. Full read and write compatibility by default.
2. Read-only compatibility by default.
3. No compatibility by default.

Note: There is third-party software that can give full read and write access to file systems that are not compatible with an operating system by default. One example is MacDrive for Windows.

Conclusion

So if you are looking for a file system for your external drive compatible with Windows, Linux, and Mac OS, look no further than FAT32. It has survived the test of time and is the only file system that can be used without additional software on all three operating systems.

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