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How to reset Windows 10

So, you say your Windows 10 computer is starting to run slow and having errors. Or maybe you just got a new computer and want to recycle your old Windows 10 system. Then it may be time to reset Windows 10 on your computer.

How to reset Windows 10

Now over the years, Microsoft has made resetting Windows difficult, at best. In most versions, you had to reinstall Windows to get a clean copy. But with Windows 10, you can reset the operating system without losing your files.

There are two (2) reset options built-in to Windows 10. You can either keep your user files or remove everything. Take note; either option removes all applications not included with Windows 10. That means you will have to reinstall all of the programs you installed or came pre-loaded on your computer.

Below you will find the instructions for performing a reset of Windows 10 using the built-in feature. But if you want to remove everything, you do have two (2) more options. The first is using the Refresh Windows Tool, which does the same thing as the built-in remove everything option.

Refresh Windows Tool

The second is a little more complicated and is more suited for the advanced user. You can create the Windows 10 installation media and perform a re-installation from it. If you start the installation from inside of Windows 10, you will get the option to save your files. If you start the installation from booting up on the installation media, the only option you will have is to remove everything.

Windows 10 Media Creation Tool

Always remember to backup your computer before performing any type of reset. It is better to be safe than sorry.

Backup Windows 10

How to reset Windows 10

  1. Left-click on the Start button (Windows logo) to bring up the Start menu.
    Windows 10 Reset 1
  2. Left-click on Settings (gear icon).
    Windows 10 Reset 2
  3. Left-click on Update & security.
    Windows 10 Reset 3
  4. In the left-hand column, left-click on Recovery.
    Windows 10 Reset 4
  5. In the right-hand column under Reset this PC, left-click on the Get started button.
    Windows 10 Reset 5
  6. On the Choose an option page, left-click on either Keep my files or Remove everything.
    • If you select Keep my files, you get a prompt with a list of the apps you will need to reinstall. Left-click on the Next button to proceed. Once you left-click on your choice, you'll come to the Ready to reset this PC screen. Left-click on Reset to proceed with the reset.
    • If you select Remove everything, you will be prompted to either Just remove my files or Remove files and clean the drive. Once you left-click on your choice, you'll come to the Ready to reset this PC screen. Left-click on Reset to proceed with the reset.

If you selected Remove files and clean the drive, when the reset is complete, you will need to go through the initial Windows 10 set up. Remember that you do not have to have a Microsoft account to complete the setup. When you get to the Who owns this PC? page,
Windows 10 Reset 6
left-click on I own it and then left-click on the Next button.

On the Make it yours page, left-click on the Skip this step link down in the lower left-hand corner.
Windows 10 Reset 7
This will take you to the Create an account for this PC page where you can create a local user account. And remember that you are not required to have a password if you do not want to. Just add a user name in the Who is going to use this PC? field and then left-click on the Next button.

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Geeks in Phoenix is an IT consulting company that specializes in servicing all brands of desktop and laptop computers. Since 2008, our expert and knowledgeable technicians have provided excellent computer repair, virus removal, data recovery, photo manipulation, and website support to the greater Phoenix metro area.

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