Geeks in Phoenix

Geek Blog


7 things to do before and after upgrading to Windows 10

With the release of Windows 10 comes the inevitable upgrade from Windows 7 or Windows 8.1, And with the upgrade being free for the first year, why not upgrade to Windows 10? But before you do, there are some things you should do before. Here are seven (7) things to do before and after upgrading to Windows 10.

7 things to do before and after upgrading to Windows 10

1. Run Window 10 Upgrade Advisor

Doing an in-place upgrade has its pros and cons. Even though Microsoft claims that if the software runs on Windows 7 or Windows 8.1 it will run on Windows 10, there will be exceptions to the rule. The same can be said about hardware too. Remember that Windows 10 will only come with generic drivers for a good portion of the hardware out there. Running the upgrade advisor will tell what issues you may have and then you can find a fix prior to performing the upgrade. Download any hardware specific drivers that you will need and save them to a flash drive or network folder.

    The Get Windows 10 icon
  1. Left-click the Get Windows 10 icon on the Taskbar
  2. The Get Windows 10 PC check
  3. Left-click on the three horizontal bars in the upper left corner to expand the menu and select Check your PC.

2. Check your drive for errors

One of the last things you want is to have the upgrade fail because of errors on the system drive. Especially if it the failure were to happen while coping new files and left you system un-bootable. To be on the safe side, run Windows disk checking utility CHKDSK.

Check your hard disk for errors in Windows 7
Check your hard drive for errors in Windows 8

3. Clean up the junk

It's now time to clean the system up. Uninstall any program you don't need and/or want and then run Windows built-in Disk Cleanup utility. You can also use a program like CCleaner, but be careful not to go too far with it.

Windows 7 Disk Cleanup
Windows 8 Disk Cleanup
Clean up and optimize your computer with CCleaner

4. Backup everything

As the old saying goes "An ounce of prevention is worth a pound of cure", so a complete backup of your system is the next thing to do. Windows 7 and Windows 8.1 both have a built-in File Recovery program that can do a full system image to an external drive, network folder or DVD's. You will also need to create a system repair disk to boot the system so that you can restore the system image you create, just in case. Links to both are located on the left-side column of the File Recovery program screen.

Now the File Recovery program can be kind of hard to find, especially in Windows 8.1. So to make sure you are running it with the correct privileges, I suggest just running the program using an administrative command prompt.

How to open a Command Prompt with Administrator privileges in Windows 7
How to open a Command Prompt with Administrator privileges in Windows 8

To open the File Recovery program, just type the following into an admin command prompt and hit enter.

sdclt.exe

5. Perform an inventory with Belarc

Having a complete list of all of the hardware and software inside your computer can come in really handy if anything were to go wrong. Belarc Advisor is a great program for creating an inventory of your computers software and hardware, including any software installation keys. Once it is done creating an inventory, it opens the results in a web browser. Print or save the results to a flash drive, just in case you might need it down the road.

Belarc Advisor

6. Uninstall system utilities

This is not mandatory but I would recommend uninstalling any anti-virus, anti-malware, EMET, etc. program before the upgrade. These types of programs look for malicious activity geared toward the operating system and could create a really big headache during the upgrade. It's better to be safe than sorry.

Time to upgrade to Windows 10

Grab a drink and have a seat, it'll take a little while.

7. Update drivers and reinstall software

It's now time to install any device specific drivers you downloaded in Step #1. Once that is done, it's time to download the latest version of all the software you removed in Step #6. If you're unsure what version of a program you had installed, just go through the inventory you created in Step #5.

How to replace a CD/DVD/BD drive in your desktop computer

When it comes to desktop computer repair, one of the most common hardware failures are CD/DVD/BD drives. If you're having problems with getting the disk tray to eject or disks are not being recognized, it may be time to replace it. Here's how to replace a CD/DVD/BD drive in your desktop computer.

How to replace a CD/DVD/BD drive in your desktop computer

So you're tired of trying to get your old desktop CD/DVD/BD drive to work and are ready to replace it with a new one. Having to use a paper clip to manually eject your computer's CD/DVD/BD drive tray can get old really quick. Replacing a desktop CD/DVD/BD drive is fairly easy; you just have to make sure you get one with the correct connections and dimensions.

Find a new drive

The majority of CD/DVD/BD drives on the market nowadays will have SATA (Serial ATA) connectors for data and power. But there are still quite a few older systems that still use PATA (Parallel ATA) for data and 4 Pin Molex for power. SATA type drives are the de facto standard, so finding PATA replacement drives can be tricky. Newegg and TigerDirect are good places to find these older style drives.

SATA and PATA drive connections
PATA and SATA drive connections

Desktop CD/DVD drives have standard width and height dimensions, so all you have to do is check the depth of your existing drive. Sometimes you have room to put a deeper drive in and sometimes you don't. Always check to see what kind of space you have available before purchasing a replacement drive.

Uninstall the old software

Once you have your new CD/DVD/BD drive you will need to uninstall the software that came with your old CD/DVD/BD drive. It's usually a version of Nero or PowerDVD and it is branded to your old drive. Once you remove the old drive, the software that came bundled with it won't work anymore. Your new drive should have come with its own disk burning software.

Install the new drive

From here we need to turn the computer off, disconnect the power cord from the back of the system and open up the case. Now there are two possible ways of mounting the CD/DVD/BD drive in the case: screws or quick release rails. You may have to remove the front bezel from the case to get the CD/DVD/BD drive, as it will need to come out the front of the case. Make note of the connections and remove the old drive and replace with the new one.

Drives attached by screws and quick release rails
Drives attached by screws and quick release rails

Install the new software

Once you get the system back together, power it up and let Windows discover the new CD/DVD/BD drive. Windows may require a restart to finalize the setup. After that you are ready to install the software that came with the new drive.

The most common computer video display connectors

When it comes to computer repair, you have to be prepared to work on different types of systems. One of the biggest issues is having the correct video display connector. With more than ten different types of connectors it can be difficult to identify the correct one. Here is a list of the most common video display connectors.

What type of video connector do you have?

Most common video display connectors  
S-Video
3 variations - 4, 7 or 9 pins.
S-Video display connector
VGA (Video Graphics Array)
2 variations - DE-9 (9-pin) & DE-15 (15-pin).
VGA display connector
DMS-59 (Dual Monitor Solution, 59 pins)
It provides two DVI or VGA outputs in a single connector. An adapter cable is needed for conversion from DMS-59 (digital) to DVI (digital) or VGA (analog).
DMS-59 display connector
DVI (Digital Visual Interface)
5 variations - DVI-I (Single Link), DVI-I (Dual Link), DVI-D (Single Link), DVI-D (Dual Link) & DVI-A .
  • DVI-I (integrated, combines digital and analog in the same connector; digital may be single or dual link).
  • DVI-D (digital only, single link or dual link).
  • DVI-A (analog only).
DVI display connector
HDMI (High-Definition Multimedia Interface)
Electrically compatible with the DVI.
HDMI display connector
DisplayPort
Backward compatible with VGA and DVI through the use of adapters.
DisplayPort display connector

How to upgrade your computers hard disk drive to a solid state drive

Most computers (laptop & desktop) nowadays come with a Hard Disk Drive (HDD) as standard equipment with a Solid State Drive (SSD) as an option. Each drive type has its pros and cons: HDD's are cheaper and have more storage, but SSD's are extremely fast (especially when connected to a SATA3 port). So if your existing computer has a HDD, odds are you could replace it with a SSD. Here's how to upgrade your computer hard disk drive to a solid state drive.

How to upgrade your computer's hard disk drive to a solid state drive

I wrote an article not long ago on how to upgrade the hard drive in your computer and will be referring back to it often. It describes how to clone a smaller drive to a larger one of the same type. Since SSD's normally have less storage than HDD's, this time I'll have to shrink the existing HDD (80 GB) partition(s) down below the capacity of the target SSD (64 GB) before I can clone it.

As in the aforementioned article, the first thing to do is a Checkdisk of the existing HDD. Doing this will assure there are no errors that may prohibit the cloning of the drive.

Running Checkdisk in Windows 7 / Windows Vista

Running Checkdisk in Windows 8

Now we have to start cleaning up the drive. Windows has a built-in tool called Disk Cleanup (cleanmgr.exe) that works pretty well at getting out the clutter. Try using it from an admin command prompt, that way you'll get more options.

Disk Cleanup Windows 7 / Vista
Disk Cleanup Windows 8

Since we are trying to get the maximum amount of free space we can, we will have to delete some files, which may include documents, photos, videos, etc. Doing a backup right now will insure we have a copy of all of the files if we need to recover some later.

Windows 7 / Windows Vista Backup
Windows 8 Backup

Next thing I have to do is find out what is taking up the space on the existing HDD. For this I'll use a copy of SpaceMonger. After quick view, I see I can free up several gigabytes of space by permanently removing the hibernation file and temporarily deleting the swap file. Windows will warn you about having no swap file, but we will be recreating the swap file once the drive cloning is complete.

Disable Windows hibernation
Disable Windows swap file

The next thing we need to do to the drive is to defragment it. I'll use Defraggler from Piriform for this task. Once the drive is defragged, it's time to shrink it. To do this, open Computer Management, expand the Storage section in the left column and select Disk Management. In the right column, right-click on the partition marked as Boot (usually C:) and select Shrink. Remember to take the size down at least 10-15% below the capacity of the new SSD.

Shrinking a partition down in Windows 7
Shrinking a partition down in Windows 7

Once the partition has been resized, it's time to clone the drive. The following article has all of the details on how to clone you hard drive, including links to the cloning software.

How to upgrade the hard drive in your computer

Note: An issue not addressed in the article above is the form factor; the existing HDD is 3.5" form factor and SSD's are normally 2.5" form factor.
A desktop hdd and an ssd with adapter brackets
This can easily be resolved by using a pair of 2.5" to 3.5" adapter brackets.

Once the drive cloning is complete and the system is running again, we need to expand the boot partition to use any free space that may be available. Open Computer Management, expand the Storage section in the left column and select Disk Management. In the right column, right-click on the partition mark as Boot (usually C:) and select Expand. Once the boot partition has been resized, you can now enable Windows swap file.

How to upgrade or add more memory to your computer

Doing computer repair for a living, I get a lot of questions about how to speed computers up. When it comes to improving the performance of your computer, adding more memory has always been the best 'bang for the buck'. And it's not that hard to do. Here's how to upgrade or add more memory to your laptop or desktop computer.

How to upgrade or add more memory to your computer

When you start to look at upgrading your computer's memory, there are three (3) things you need to know: type of memory it uses, how much memory you currently have and the maximum amount of memory your system can handle. Computer memory is installed into slots on the motherboard. Laptops use SO-DIMM (Small Outline Dual In-line Memory Module) slots and desktops use DIMM (Dual In-line Memory Module) slots. The amount of memory slots varies from laptop (1-2) to desktop (2-8). High performance motherboards, like the ones used in servers, can have 16 or more memory slots.

There are a couple of ways to find out the memory specs of your computer. The first is the tried and true method, the manufacturers manual (either system or motherboard) and physically checking the slots in the computer (some laptops have the memory slots in two different locations). Or you can use an online tool like the Crucial System Scanner to find out what type of memory is in your computer. In some cases, instead of just adding more memory, you may have to replace the existing memory modules with larger ones.

Once you have found out what type of memory you need, it's time to go and purchase it. You can buy it on-line or locally. But remember, if you need to return it, it's easier to do it locally. Also, if you need two or four modules of memory, many vendors offer twin and quad packs of memory for less than the individual price. Once you have your new memory, it's time to install it.

Note: Remember to disconnect the power going to the system before working on it.

  • Desktops - Disconnect the power cord going to the computer
  • Laptops - Disconnect the ac charger and remove the battery (if possible)

How to remove a laptop memory module from memory slot

How to remove a laptop memory module from memory slot

  1. Spread apart the securing clips on each end of the memory module slot until the module pops up.
  2. Remove the memory module from the memory module slot.

How to install a laptop memory module into memory slot

How to install a laptop memory module into memory slot

  1. Align the notch in the memory module with the tab in the memory module slot.
  2. Slide the memory module firmly into the slot at a 45 degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it.

How to remove a desktop memory module from memory slot

How to remove a desktop memory module from memory slot

  1. Push the release tabs near both ends of the memory module slot until the module pops up.
  2. Remove the memory module from the memory module slot.

How to install a desktop memory module into memory slot

How to install a desktop memory module into memory slot

  1. Align the notch in the memory module with the tab in the memory module slot.
  2. Insert memory module vertically and press down until it snaps into place.

Customer service is #1

Here at Geeks in Phoenix, we take pride in providing excellent customer service. From computer repair, virus removal and data recovery, we aim to give the highest quality of service.

Bring your computer to us and save

Our in-shop computer repair service  is based on the time we work on your computer, not the time it takes your computer to work!

Contact us

Geeks in Phoenix
4722 East Monte Vista Road
Phoenix, Arizona 85008
(602) 795-1111

Like Geeks in Phoenix on Facebook

Follow Geeks in Phoenix on Twitter

Watch Geeks in Phoenix on YouTube

Geeks in Phoenix is an IT consulting company specializing in all aspects of Computer Repair / PC Repair / Laptop Repair. Since 2008, our expert computer repair technicians have been providing outstanding Computer Repair, Virus Removal, Data Recovery, Photo Manipulation and Website Support.

Geeks in Phoenix have the best computer repair technicians providing computer repair and service in Phoenix, Scottsdale and Tempe Arizona. We offer In-Shop, On-Site and Remote (with stable Internet connection) computer repair service.

Copyright © 2018 Geeks in Phoenix LLC