Geeks in Phoenix

Geek Blog


Get scanned with a QR Code

Recently, one of my clients asked me what the square barcode-looking graphic was in the back window of my car. I told him that it was a Quick Response (QR) code for Geeks in Phoenix on Google. The blank look on his face told me I needed to tell him more about them.

QR Code for Geeks in Phoenix on Google
QR code for Geeks in Phoenix on Google

QR code for Geeks in Phoenix contact information
QR code for Geeks in Phoenix contact information

A QR code is a two-dimensional matrix barcode that is readable by barcode scanners in smartphones (Android, iPhone, etc.). It's a square pattern of black modules on a white background. It can be encoded with contact information, text, url, etc.. Here's a quote from Wikipedia on QR codes:

Although initially used for tracking parts in vehicle manufacturing, QR codes are now used in a much broader context, including both commercial tracking applications and convenience-oriented applications aimed at mobile phone users (known as mobile tagging). QR codes can be used to display text to the user, to add a vCard contact to the user's device, to open a URI or to compose an email or text message. Users can also generate and print their own QR codes for others to scan and use by visiting one of several free QR code generating sites.

QR codes storing addresses and URLs may appear in magazines, on signs, buses, business cards, or on just about any object about which users might need information. Users with a camera phone equipped with the correct reader application can scan the image of the QR Code to display text, contact information, connect to a wireless network, or open a web page in the phone's browser. This act of linking from physical world objects is known as a hardlink or physical world hyperlinks.

Google's mobile Android operating system supports QR codes by natively including the barcode scanner (ZXing) on some models, and the browser supports URI redirection, which allows QR Codes to send metadata to existing applications on the device. Nokia's Symbian operating system is also provided with a barcode scanner, which is able to read QR codes,[3] while mbarcode [4] is a QR code reader for the Maemo operating system. In the Apple iOS, a QR code reader is not natively included, but over 50 free Apps are available with reader and metadata browser URI redirection capability.

For more information about QR codes, follow the links below.

QR code - Wikipedia
Google ZXing QR Code Generator

Play your music anywhere with the Amazon Cloud Player for Web and Android

The folks at Amazon are at it again. Amazon just introduced the Amazon Cloud Player for Web & Android. Using the Amazon Cloud Player for Web and Android, you can stream the music contained in your Amazon Cloud Drive back using the Amazon MP3 Android app or a web browser.

Part of the introduction e-mail I received
Part of the introduction e-mail I received.

The Amazon MP3 app for Android page at the Google Android Market
The Amazon MP3 app for Android page at the Google Android Market.

With the Amazon Cloud Drive, you get 5 Gb of space for free, if you already have an Amazon account. You can also store documents, pictures and videos along with music. If you don't have an Amazon account, create one (it's free too).

A default Amazon Cloud Drive page
A default Amazon Cloud Drive page.

Any new MP3's you purchase from the Amazon MP3 Store will automatically go to your Cloud Drive. And if you purchase an MP3 album from Amazon, they will increase your storage tier to the 20 Gb level for a year. Here's a quote from Amazon's website:

Amazon allows you to securely store your entire digital music collection using Amazon Cloud Drive and play it on any Mac, PC, or Android device using Amazon Cloud Player. Any new Amazon MP3 Store purchases can be saved directly to your Amazon Cloud Drive for free. You can also upload your existing music library to Amazon Cloud Drive so you have all your music in one place, accessible from anywhere.

All new Amazon Cloud Drive accounts are given 5GB of free storage for uploading content. Additional storage is available for an annual fee. See the Amazon Cloud Drive settings page for more information on special offers and pricing for larger storage solutions. All Amazon MP3 purchases saved directly to your Cloud Drive are stored for free and don't count against your storage limits.

System Requirements

Amazon Cloud Player is a browser based application that supports both Mac and PC computers. Cloud Player is not optimized to run on mobile phones or tablets including: iPhones, Blackberrys, Windows Mobile devices, and iPads. For Android phones and tablets, we recommend installing the Amazon MP3 app for Android which includes Amazon Cloud Player for Android.

For more information on the Amazon Cloud Player for Web and Android, just click on the following links.

Amazon Music on the Web

Amazon Music Android app

Shop for Android apps with Amazon Appstore for Android

Amazon.com recently released it's latest Android application, the Amazon Appstore for Android. Along with Amazon's other free Android apps (Shopping, MP3, Kindle, IMDb Movies & TV, and Audible), you can now download/purchase Android apps right from Amazon's website.

The Amazon's Appstore for Android website
The Amazon's Appstore for Android website

Here's a quote from Amazon's site about the Amazon Appstore for Android:

"The Amazon Appstore for Android is a place where you can get a paid app for free every day, view app recommendations based on your past purchases from Amazon, and shop using Amazon's trusted payment technology. You can also test apps on a simulated Android phone using a feature called "Test Drive." You can shop from your computer, or directly on your phone or internet tablet."

To get started, you will need to download the Amazon Appstore for Android app and have an account on Amazon.com. For more information on the Amazon.com Appstore for Android app, click on the following links.

Appstore for Android

Detailed instructions for installing the Amazon Appstore for Android app

    Geek Note:
  • Amazon Appstore apps are currently only available in the United States.
  • Some apps require root-level permissions on your Android device to work. Download these apps only if you know your Android device is rooted (allowing root access to the Android operating system).

Be more productive in your office for free with OpenOffice 3

Note: This article was based on OpenOffice 3. Since this article was written, OpenOffice version 4 has been released. Click here to read the newer OpenOffice 4 article.

A client recently asked me if I knew of any alternative to Microsoft Office. As a firm believer in open-source software, I told him about OpenOffice.org 3 from Oracle. It is a complete office software suite with a word processor, spreadsheet, multimedia presentation, graphics, and database programs.

OpenOffice.org is Java-based and requires it to be installed. It is compatible with other commercial office software and can read/write various file formats. XSLT and StarOffice formats are supported, but you will need to choose the custom installation to enable these filters. You can also expand the functionality of OpenOffice.org by using third party extensions. And you can also export to PDF in all of the applications. And best of all, it's free.

OpenOffice 3's Main Screen
OpenOffice.org 3's main screen

Programs included in OpenOffice.org

Writer
Writer lets you design and produce text documents that can include graphics, tables, or charts. You can then save the documents in a variety of formats, including the standardized OpenDocument format (ODF), Microsoft Word .doc format, or HTML. And you can easily export your document to the Portable Document Format (PDF).

Calc
Calc is a spreadsheet application that you can use to calculate, analyze, and manage your data. You can also import and modify Microsoft Excel spreadsheets.

Impress
Impress lets you create professional slide shows that can include charts, drawing objects, text, multimedia, and a variety of other items. If you want, you can even import and modify Microsoft PowerPoint presentations.

Draw
Draw lets you create simple and complex drawings and export them in a number of common image formats. You can also insert tables, charts, formulas, and other items created in OpenOffice.org programs into your drawings.

Base
With Base, you can access data that is stored in a wide variety of database file formats. Base natively supports some flat file database formats, such as the dBASE format. You can also use Base to connect to external relational databases, such as databases from MySQL or Oracle.

Math
Math provides numerous operators, functions, and formatting assistants to help you create formulas.

OpenOffice.org 3 is available for Windows, Linux, and Mac operating systems. For more information on OpenOffice.org 3, please visit their website OpenOffice.org.

A computer that randomly and frequently freezes up

When it comes to computer repair, you have to be a detective of sorts. And once in a while, I come across a really good mystery. I recently got an HP M7360N in the shop that would randomly freeze-up in Windows XP when you moved the mouse. It would run perfectly fine in Safe Mode. Maybe a bad driver?

A check of the event logs yields absolutely nothing, not a single error. I check Device Manager and find the hard drive controller listed under the Unknown category, even though it is correctly identified as an Intel controller. I uninstall it inside Device Manager and then scan for hardware changes. The hard drive controller reinstalls back into the Unknown category.

The system is still freezing up randomly when the mouse is moved. I tried a PS2 and USB mouse and got the same results with both. I disable all non-essential drivers and reboot with no change. I download the original and latest drivers for the system, trying all with no luck. Maybe a corrupt installation?

I create an image of the hard drive and then wipe it clean. Using the supplied recovery disks, I proceed to re-install the operating system and recovery partition. The system froze-up three times during reinstallation. But this time, the hard drive controller is under the correct category, IDE ATA/ATAPI controllers. It's starting to look like a hardware issue.

I run a few DOS-based utilities to test the memory, hard drive, etc. with no luck. I even try the HP recovery diagnostics. Every test I run tells me that there is nothing wrong with the hardware. Using the keyboard only in Windows, I can install another utility to test all of the motherboard components. I allow it to run for six hours, and the system passes every test.

The BIOS is the next place I look and find it's a few versions older than what is currently available for download. I download and install the latest BIOS version, and it still keeps freezing up randomly when the mouse is moved. I start searching the internet for clues.

After a few different search queries, I come across an article at Badcaps.net discussing symptoms of capacitor failure on motherboards, one being 'system randomly and frequently freezes'. I check the motherboard thoroughly and find no capacitors that look bad. I start checking the expansion (add-in) cards, and all at once, the mystery was solved.

There on the graphics card was a bank of capacitors that the tops were swollen.

Top view of the graphics card showing the difference between a good and bad capacitors
Top view of the graphics card showing the difference between good and bad capacitors.

Side view of the graphics card showing the difference between a good and bad capacitor
Side view of the graphics card showing the difference between a good and a bad capacitor.

The movement of the mouse on the screen was causing the graphics card to freeze-up. I re-assembled the system with a new graphics card, and the issue was gone. Another computer repair mystery was solved.

Free computer diagnostics

Repairing a PC can sometimes be expensive, and that is why we offer free basic in-shop diagnostics. Give one of our professional and experienced technicians a call at (602) 795-1111, and let's see what we can do for you.

Check out our reviews

Geeks In Phoenix LLC, BBB Business Review

Customer service is #1

Here at Geeks in Phoenix, we take pride in providing excellent customer service. We aim to give the highest quality of service  from computer repair, virus removal, and data recovery.

Bring your computer to us and save

Repairing a computer can be time-consuming. That is why we base our in-shop service on the time we work on your computer, not the time it takes for your computer to work! From running memory checking software to scanning for viruses, these are processes that can take some time.

Contact us

If you have any questions, please feel free to give us a call at (602) 795-1111  and talk with one of our Geeks. Or you can send us a message from our contact page contact page , and one of our Geeks will get back to you as soon as possible. Or you can stop by and see us. Here are our hours and location.

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